Reviews (28)
The app feels extremely complicated for no reason. For one, there is barely any user interface on the Shopify side. You would think the process would be much simpler, with Shopify acting as the hub while inventory is automatically pulled from Business Central.
Inventory syncing is also inconvenient and extremely unreliable. I set up a Job Queue Entry to automatically sync inventory, and it simply does not work consistently. Some items update correctly while others do not, which makes the entire system difficult to trust.
The setup process itself is also unnecessarily complicated. The documentation already tells you exactly what needs to be entered and where, so why are those fields not automatically populated during setup?
Overall, this section feels much more complicated than it needs to be, especially for something as basic as keeping inventory synchronized between Business Central and Shopify.
Thank you for trying the Shopify Connector for Business Central and for sharing these detailed insights. Your feedback helps us understand where the setup and inventory synchronization experience needs improvement, and we will explore how to make it simpler and easier to trust.
We would also like to understand why some items are not synchronizing as expected. On the Shopify Shops list in Business Central, please use the Provide Feedback action and share examples of the affected items and any relevant details.
Our troubleshooting guide might also help identify the cause:
https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-inventory#troubleshooting-inventory-synchronization
Please continue sharing suggestions for improving the connector at https://aka.ms/bcideas.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
