Reviews (764)
Overall rating
5
Counts per rating level
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
September 14, 2026
Great app and very easy to use!
The setup was straightforward, and the interface is clean and intuitive. It makes managing shipping protection, returns, and claims much easier, and the overall process is simple for both merchants and customers.
The support team has also been responsive and helpful whenever we had questions. So far, we’ve had a very positive experience with XCOTTON and would definitely recommend it to Shopify merchants looking for a simple way to add post-purchase protection to their store.
5 stars from us!
PONGBOT
Hong Kong SAR
About 1 month using the app