Reviews (46)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
October 11, 2026

I’ve used several COD apps over the years, and while they all have their strengths, I’ve also experienced issues and failures that resulted in lost business.

NEO-COD stands out because it creates draft orders when customers don’t complete OTP verification. Since I’m using Google Firebase, I also maintain control over my SMS billing, which is important to me for several reasons.

I especially appreciate how the app captures the customer’s information and automatically adds it to the checkout, making the process easier and more user-friendly. Another valuable feature is the ability to set different shipping rates for the same products based on the customer’s state or region, including Alaska, Hawaii, and Puerto Rico—something that wasn’t possible on Shopify without upgrading to a more expensive plan.

The customer service has been amazing as well. I truly can’t say enough good things about this app. If you’re looking for a reliable COD or OTP solution with excellent additional features, I highly recommend NEO-COD!

AirGun Tactical
United States
11 days using the app
Neo Apps replied October 11, 2026

Thank you so much for your detailed and thoughtful review! ❤️ We're thrilled to hear that Neo COD's features and flexibility have made a positive difference in your business. Your appreciation for our app and customer support means a lot to our team. We're always working to improve your experience and provide the best possible service. Thank you for trusting Neo COD and recommending us!