Trackr: Order Tracking UpSell

Trackr: Order Tracking UpSell

Reviews (40)

Overall rating
4
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
Edited April 2, 2019

Like the app design and concept but felt that it could be better if the tracking provided images of our shipped products for a much better customer visualization and experience.

Would be even more perfect if the email template could be customisable such that we could include our shop logo in email notifications as well as auto-inclusion of shipped product images and perhaps a test email function so we could see how customers would receive our emails.

So Not Size Zero
Singapore
About 2 hours using the app
Shark Byte, Inc replied April 2, 2019

Hello, So Not Size Zero,

Thank you for your feedback! Trackr app has "Delivery notification emails" customisation possibility: please find it in Trackr app preferences - it's called "DELIVERY UPDATE EMAIL SETTINGS". Merchants can choose emails's background and text colour, link colour, font type, insert company logo (different positions and sizes), personalisation, insert company domain, support email, make other necessary header and footer customisations.
And on the top right corner of this service there is a "View email preview" option to check all customisations, before setting email live.
Hope this information will help you create beautiful and customised delivery emails for your customers!

Have a nice day -
Trackr team