Reviews (3)

Overall rating
2.3
Counts per rating level
  • 33% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 67% of ratings are 1 stars
All reviews
May 8, 2020

Migration worked without issue. However, when some updates were needed and to re-run the migration their team was unhelpful and in fact hung up on our chat multiple times citing "internet problems". When they finally connected they said to create a new one, which would charge me almost $400 (a second time). They did offer a 7% discount....umm really? STAY AWAY

Coway-Mega
United States
About 20 hours using the app
Cart2Cart replied May 12, 2020

Hi there!

Please accept our apologies for the inconveniences .
Concerning the live chat - our Team members are working remotely, and Internet connection issues or power outages, unfortunately, sometimes disrupt our work. We're working hard to eliminate such issues though.

However, the issue you addressed us with, the restart of your migration, and the necessary updates have been already solved. And we hope you are happy with the overall migration result.

Kind regards,
Cart2Cart Team