Reviews (29)

Overall rating
4.1
Counts per rating level
  • 62% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 21% of ratings are 1 stars
All reviews
April 13, 2022

Just like the previous review, I have experienced poor support. They requested access which I have given them and then nothing. I have followed up with multiple emails and there is no response. God knows how long I will have to wait until my problem is fixed. Might be time to look for an alternate solution.

Luxe Fireplaces
Australia
6 months using the app
Boost Hub Business Solutions replied April 13, 2022

Thank you for the review. I want to sincerely apologize for the poor support you have experienced. We have recently had some staffing issues within our Support department which, unfortunately, has played a role in our response times.

However, I recognize that is not an acceptable excuse and have moved your support ticket to a higher priority. Again, I sincerely apologize for the poor support you have received. We will work on being better!

Sincerely,
Nick Huls
CEO/Boost Hub Business Solutions