Revize: Order Editing & Upsell

Revize: Order Editing & Upsell

Reviews (98)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for allowing customers to edit orders post-purchase, which reduces support interactions and enhances satisfaction by facilitating address changes, order modifications, and product swaps. It supports upselling and cross-selling, effectively increasing AOV. The interface is user-friendly and reliable, integrating seamlessly with stores. Customer support is proactive and responsive, offering customized solutions.

February 15, 2026

AMAZING!!! Best part is the support team is so responsive and really does everything they can to accomodate each stores needs . They went above and beyond helping me set up some unique features ndmaking sure it operates smoothly with my other apps They even followed up and made sure we had no issues. it can b so frustrating navigating apps on shopfy but revize is different! a breath of fresh air and gives you back those sleepnless stressful nights thank u!

NYAquatic
United States
3 months using the app
February 25, 2026

Amazing work, team!
This is a great app for post-order editing, and has really helped our store in reducing cancellations and post-order chaos.
Appreciate the fact that its extremely easy to install and get to work with..

Kudos, guys!

JoyCrate
India
2 months using the app
March 16, 2026

Loving Revize so far. Works great for customers who realize they put in wrong address or want to change their order - or add something. Definitely a time saver for staff and even providing for some additional sales. And support has been amazing.

JadeYoga
United States
28 days using the app
January 20, 2026

Revize went out of their way to edit their platform to do something they hadn't done before- allow edits to orders already placed. We were struggling with thousands of preorders that needed address updates, and making them manually was taking hours of staff time that could have been better spent. The Revize team helped us filter and tag the appropriate orders, and then create an email flow to reach out to everyone- including people with multiple orders, a new use case for them again. We are extremely happy that we have put control for these edits in the hands of our customers. We have saved time, prevented errors, and reduced stress. We highly recommend Revize!

-Cindy (CEO at Sunny)

Sunny
United States
2 months using the app
January 27, 2026

Revize has been a brilliant addition to our Shopify stack at Knya. Being in the D2C space for medical apparel, we often receive size or address change requests right after customers place their orders. With Revize, our customers now have the flexibility to make those changes themselves — no more back-and-forth emails or delays.

The impact has been immediate: fewer support tickets, smoother operations, and most importantly, a better experience for our customers. The upsell feature during edits is smartly executed and has even helped increase our AOV.

Special shoutout to the Revize support team — they’ve been extremely responsive and hands-on throughout the setup and onboarding. Highly recommend this product to any D2C brand looking to improve customer satisfaction and reduce operational load.

Knya
United States
About 1 month using the app
December 18, 2025

Really great app.

Makes editing orders so simple and saves hours of customer requests.
They are always open to new suggestions and very responsive.

BargainMax
United Kingdom
4 months using the app
December 17, 2025

This app is excellent! It is really easy to set up, has clean UI, and runs smoothly on our store. What we love most is how it benefits both merchants and customers by allowing order details to be updated even after purchase. This has significantly reduced our support inquiries. Plus, their support team, especially Shubham, is always friendly and ready to help whenever needed. We highly recommend this app to every clothing brand!

Life & Lines
India
About 2 months using the app
February 1, 2026

Great customer service. Shubham and team are doing a great job. Nice functionality with app that is intuitive and solves a blocker for my CS team.

Bambu Earth
United States
3 days using the app
March 14, 2026

Shubham helped set up the backend of my store and assisted me throughout the entire process

HALO
United States
2 months using the app
January 17, 2026

After having a bad experience with another order editing tool, I tried Revize, instantly I was greeted with a message from the team, and they helped me install revize for not just future customers, but past customer orders. Amazing!!

Loaded Tea Club
United States
About 20 hours using the app