Rex: Return & Exchange

Rex: Return & Exchange

Pricing
Free
Rating
0.0 (0 Reviews)

Self-service returns & exchanges with real-time tracking and flexible refunds

Rex: Return & Exchange helps Shopify merchants manage returns without support chaos. Customers submit return or exchange requests through a branded portal and track status in real time. Merchants can approve, reject, or archive requests, apply custom return rules, and issue refunds, exchanges, store credit, gift cards. Multi-language support and automated email updates ensure a smooth, transparent post-purchase experience for both teams and customers.

Rex: Return & Exchange helps Shopify merchants manage returns without support chaos. Customers submit return or exchange requests through a branded portal and track status in real time. Merchants can approve, reject, or archive requests, apply custom return rules, and issue refunds, exchanges, store credit, gift cards. Multi-language support and automated email updates ensure a smooth, transparent post-purchase experience for both teams and customers. more
  • Branded self-service return & exchange portal for customers
  • Approve, reject, or archive return requests with full control
  • Refunds via exchange, store credit, gift cards
  • Custom return rules, messages, appearance & multi-language labels
  • Real-time return tracking with automated email notifications

Languages

English, Afrikaans, Arabic, Bulgarian, Danish, German, Spanish, French, Gujarati, Hindi, Indonesian, Italian, Japanese, Kannada, Korean, Kashmiri, Dutch, Romanian, Russian, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), and Zulu

Works with

Reviews

Overall rating
0
Counts per rating level
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Support

App support provided by Softpulse Infotech.

Developer

Softpulse Infotech

Ghoddod Road, Surat, GJ, 395006, IN

Launched

March 2, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, gift cards, store credit, Online Store

  • Edit customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history, assigned fulfillment, order fulfillments, returns, order edits

  • Edit gift cards

    Gift card transactions, gift cards

  • Edit store credit

    Store credit account transactions

  • View Online Store

    Theme

  • View other data

    Custom fulfillment services, locations

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