Rex: Return & Exchange
- Pricing
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Free
- Rating
- 0.0 (0 Reviews)
- Developer
- Softpulse Infotech
Featured images gallery
Self-service returns & exchanges with real-time tracking and flexible refunds
Rex: Return & Exchange helps Shopify merchants manage returns without support chaos. Customers submit return or exchange requests through a branded portal and track status in real time. Merchants can approve, reject, or archive requests, apply custom return rules, and issue refunds, exchanges, store credit, gift cards. Multi-language support and automated email updates ensure a smooth, transparent post-purchase experience for both teams and customers.
- Branded self-service return & exchange portal for customers
- Approve, reject, or archive return requests with full control
- Refunds via exchange, store credit, gift cards
- Custom return rules, messages, appearance & multi-language labels
- Real-time return tracking with automated email notifications
Languages
English, Afrikaans, Arabic, Bulgarian, Danish, German, Spanish, French, Gujarati, Hindi, Indonesian, Italian, Japanese, Kannada, Korean, Kashmiri, Dutch, Romanian, Russian, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), and Zulu
Works with
Categories
Return options
Labels and packaging
Managing shipments
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Softpulse Infotech.
Resources
Developer
Launched
March 2, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, gift cards, store credit, Online Store
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Edit customers
Customer data
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View products
Products, collections
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Edit orders
All order history, assigned fulfillment, order fulfillments, returns, order edits
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Edit gift cards
Gift card transactions, gift cards
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Edit store credit
Store credit account transactions
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View Online Store
Theme
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View other data
Custom fulfillment services, locations
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