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An AI agent that answers your customers 24/7 — on your storefront chat and on a real phone line.
rezlo gives your store an AI support agent on two channels at once: your storefront chat and a real phone line. It answers from your own catalog, policies, and answers you approve — and says so when it doesn't know, instead of guessing. Setup drafts itself from your storefront; you approve every line before going live. Customers get verified order status with tracking. Refunds, cancellations, or a request for a human become tickets in your inbox with contact details collected.
- Answers order-status questions with real order data after customer verification
- A real phone number answered 24/7 — callers can interrupt it like a person
- Setup drafts itself from your storefront pages; you approve every answer
Languages
English
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Starter
$7.99 / month
or $84.99/year and save 11%
14-day free trial
Growth
$14.99 / month
or $149.99/year and save 17%
14-day free trial
Pro
$29.99 / month
or $299.99/year and save 17%
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by DANBI LLC.
Resources
Launched
September 30, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
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View other data
Product and variant inventory