Reviews (18)

Overall rating
4
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 6% of ratings are 1 stars
July 23, 2026

Ripple has completely transformed our retention program. We have a large catalog (400+ products) and have always wanted to deliver a personalized experience for each product. Even using Klaviyo dynamic logic, this was prohibitively time consuming until we found Ripple. Now, we can send highly personalized messaging to each customer, for each product. Ripple has doubled our Triple Whale measured Klaviyo-attributed revenue, replaced our email marketing contractor, and allowed us to deliver a great experience to our existing and prospective customers. I can't recommend Ripple enough.

Timeless Patents
United States
3 months using the app
March 31, 2026

This is WILD. Completely blown away; for reference we're an 8-fig ecomm brand (Ministry of Supply) 10+ years on Klaviyo (who we love) and now pretty much only use Ripple emails. Very engaged team who helped me troubleshoot an issue I was having within maybe 10 minutes of me reaching out. Nice work to the Ripple team, we're converted!

Ministry of Supply
United States
17 days using the app
March 10, 2026

Poor customer service, not helpful at all to work with - double charged us for our account without ever letting us know.

Otra Eyewear
Australia
3 months using the app
June 6, 2025

Working with Ripple has been a game changer!

The platform is incredibly easy to navigate, and the builder is very intuitive. While the initial setup takes a bit of time, it’s straightforward, and the documentation available makes the process even easier.

The Ripple team has been A+ in their support throughout the entire journey. We highly recommend it!

Keep up the great work!

Surf Style
United States
3 months using the app
May 7, 2025

Amazing time save on creating emails and super easy setup–I think it took me 10 minutes and I was already working on email templates. Highly recommend if you're looking to consolidate time spent on email design/layout and more time on fleshing out email concepts.

Their support team is also amazing.

PURPLE ROSE SUPPLY®
United States
About 1 month using the app
April 4, 2025

If I could give this app 10 stars, I would.

I'm the founder of a business going into its second year, and I like to be extremely hands-on when it comes to email creation and aesthetic. I was spending so much time going back and forth with an outsourced team, and the results never truly felt on brand.

I started looking for an AI tool that could help improve my email program, speed up the creation process, and give me more control—and Ripple does all of it. It’s unbelievably easy to use, incredibly intuitive, and has completely changed the way I approach email marketing.

On top of that, their customer service is amazing. They’re super responsive and have answered all my questions as I learn the tool. I 100% recommend this app to any founder or marketer looking to streamline their email process without compromising on quality or creativity.

Joy By
United States
1 day using the app
January 8, 2025

I love using Ripple! I can't possibly guess the number of hours it has saved me in creating campaigns and scheduling them to go out, not to mention how professional the emails look. If you're a start-up and don't have an unlimited budget for marketing, Ripple will save you time and money without any impact to quality. The Ripple team is also very helpful and responsive to any questions, and even checks in periodically to see how things are going. So glad these guys found me and I added Ripple to my toolbox early on!

Modern Age Skin
United States
27 days using the app
December 30, 2025

What a scam this is! We never used the app, and even uninstalled it, and are STILL being charged a hefty monthly fee every month with no way of cancellation. We are now in contact with Shopify Support to try to find a solution and a refund. What a hassle!

ODE ONA
Hong Kong SAR
11 months using the app
May 14, 2025

Super easy once you learn the platform. Plus the integration directly into Klaviyo is a win win time saver. Love it.

Caire Beauty
United States
About 1 month using the app
January 25, 2025

Highly recommend using Ripple! It cut my email creation process by 70% and my emails look great.

ARE JEI
United States
4 minutes using the app