Reviews (108)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 18, 2013

Riskified has changed my business... and all for the better. I originally went with manually reviewing transactions and have since upgraded to having them review ALL my transactions.

Great app... great support... an essential app for any Shopify store operation that is taking their business seriously.

BiggerHarderFaster.com
United States
9 months using the app
June 17, 2014

THIS IS A LIFE SAVER!
You can feel safe with this app, knowing that when you get a funny looking purchase you have Riskified ready to back you up. Just send them the purchase and they will check it carefully. They will let you know if you should accept the order or cancel. They do have a small % on orders they say you should accept, however, the ones they deny you pay nothing.

Very helpful app and gives us peace of mind! Thank you for the great app with a great and fair pricing structure!

Mobilelix
United States
7 months using the app
March 23, 2015

The Riskified team is great! Their software helps detect a lot of fraudulent orders and they are good at screening. Has saved us countless time and headaches.

Smoke Cartel
United States
6 months using the app
January 13, 2015

Excellent service. Easy to use. After three months of use we got two chargebacks. It's very easy to make a claim. Refunds are also very quick! I definitively will keep the service as long as we have our store online.

Raw Foodie
Mexico
6 months using the app
August 19, 2015

Without a doubt this is the single best app on Shopify.

When we turned on our site, within days Indonesian fraud order started to flow in. Riskify helped us identify every one with 100% success. We have large average orders, and the fraudsters are still trying to get through, but every bad order is caught by them.

This is a MUST HAVE app for every Shopify site, large or small.

Dronecyclone
United States
6 months using the app
Edited November 30, 2014

Incredible. Finally a way to spend your time doing what you should be doing...building your business and not worrying about fraudsters. The percentage they charge for Shop Protection is amazing (.7%!) and even for manually submitted orders it's a good deal when you consider what you could lose on the lost sale or chargeback. Takes the guesswork out of eCommerce!

Best of all they don't charge for declines!

ISO50 / Tycho Shop
United States
6 months using the app
June 29, 2016

So far I have had no problems with this application. When an order is placed I can see if it is suspicious immediately. I would recommend to others.

Crooked Road Hardwoods
United States
6 months using the app
October 24, 2013

Great product. The extra peace of mind we get from the guarantee on our orders is incredibly valuable. Would definitely recommend this app.

Roden Gray
Canada
5 months using the app
September 1, 2014

Probably the best way to patch Shopify's lack of capability to provide pop up window for 3D secure payments. So far works perfect, great improvement for payment security and good night sleep.

Single Speed & Fixed Gear
Latvia
5 months using the app
July 1, 2014

Great service. Makes accepting credit cards for a normally charge-back hungry crowd a breeze, and their customer service is something every business should aspire too.

Minersource
United States
4 months using the app