RMS Chat Assistant (AI)
- Pricing
-
Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- RMS
Featured images gallery
Customers get instant answers about products, shipping, returns, and policies with WhatsApp handover
Turn window shoppers into buyers with an intelligent AI assistant on your product pages. Customers get instant answers about products, shipping, returns, and policies — 24/7, no waiting. Your assistant learns your store's information and responds in your brand's voice. Complex questions seamlessly escalate to your team. Add your WhatsApp Business Account so the assistant hands over chat to your team member over WhatsApp.
- Reduce support tickets. With upfront answers, customers have all information.
- Escalation to store team for complex questions.
- Integrates with your WhatsApp Business Account for live escalation to your team.
- Multi-language chat support.
- 5-minute setup, no coding required.
Languages
English, German, French, and Spanish
Works with
- Shopify Admin
- WhatsApp Business Account
Categories
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
Features
- 25 conversations per month
- Single language support
- 2 assistant personalities
- Live handover to WhatsApp agent
- Basic analytics
- Assistant supports products only
Starter
$19 / month
or $190/year and save 17%
Features
- 500 conversations per month
- Single language support
- Escalation to support team
- Live handover to WhatsApp agent
- Custom assistant personality
- Advanced analytics
- Assistant supports products only
- Smart model routing
14-day free trial
Growth
$49 / month
or $490/year and save 17%
Features
- 2,500 conversations per month
- Multi-language support
- Escalation to support team
- Live handover to WhatsApp agent
- Custom assistant personality
- Advanced analytics
- Assistant supports products & collection
14-day free trial
Enterprise
$99 / month
or $990/year and save 17%
Features
- 10,000 conversations per month
- Multi-language support
- Escalation to support team
- Live handover to WhatsApp agent
- Custom assistant personality
- Advanced analytics
- Priority support
- Assistant supports products & collection
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Support
App support provided by RMS.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
-
Store owner
Name, email address, phone number, physical address
-
Blog contributors
Email address, IP address, browser and operating system
View store data:
Products, orders, discounts, Online Store, Shopify admin
-
View products
Inventory, products, collections
-
View orders
Returns, shipping information
-
View discounts
Discount codes and promotions
-
View Online Store
Online Store pages, metaobject definitions, metaobjects, theme
-
View Shopify admin
Legal policies, privacy settings
-
View other data
Locales, locations, Shopify Markets settings, payment terms, purchase options
More apps like this
