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This app is glitchy and doesn't import variants. Lately, it's been only showing one single image in the product import section or random images that don't belong in that listing. This app is upfront with stating no variants can be imported in their description but this is my review and one of my reasons for uninstalling your app. Also, I uninstalled this app to avoid the recurring charge and can no longer show examples of the image issues. I will bump your rating back up from a 2 to a 3-star because this app can be useful to customers that don't have multiple color or size variants to pull into their stores, and don't mind manually downloading additional images.
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us.
We want to clarify that our app does not currently support importing variants, which is already mentioned in the app dashboard. We have also not advertised variant import functionality on our Shopify listing page. We have been given a negative review for no fault of ours.
Additionally, our team emailed them multiple times regarding the image issue but have not received a response.
If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.
Updated review: the team was so courteous to reach out to identify the issue and corrected it. There were issues that are resolved as I used it to upload nearly 50 products without the hassle of a csv. I would fill in the rest but the heavy lifting is done with this app.
After that its my responsibility to customize my pages to how I need to present it. A good team who reaches out and thoughtfully solves and discusses issues.
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Useless app. I am using this product for downloading from Amazon. It will not download description & only one image. Others we need upload mannually. Its a bug. They have to correct that
Thank you for taking the time to leave us a review. We sincerely apologize if you’ve had a less-than-perfect experience with us.
We provided you with a solution to import products from Amazon. We haven't heard back from you concerning this. We have been given a negative review for no fault of ours.
If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.
very low quality and does not have many features, I would recommend paying a little more over at autoDS, they can automate your purchases and recommend products, on top of what this app does and the variants part works. :/
Thank you for taking the time to share your feedback.
We’re sorry to hear that our app did not meet your expectations.
Robo Product Importer is designed to offer a simple, fast, and affordable solution for product imports, and we are continuously adding more features based on our merchants' needs.
We appreciate you mentioning your preferences, and we encourage users to choose apps that fit their unique business models. However, we also invite you to reach out to our support team so we can better understand your needs and explore whether Robo Product Importer can be customized or improved to suit your workflow.
Thank you once again for your feedback — it helps us make the app better every day!
Works well and cheap !
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
This app doesn't import SKU's or Variants such as Size or Color. It's only suitable for importing products with no variants which very misleading considering they display a screenshot showing it importing clothing items with size variant.
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us.
This app works the best, support is the best too, Loved it
WOW! Thank you so much for this 5-star review. We appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
3 day working good but when i buy this app aftervthat its not working showing 500 Server Error, worst experience my money are going.
This is an unfair review by folks from Midiron.
The app is working absolutely fine. Our team emailed them multiple times and tried calling them to understand the issue and for a quick resolution, but have not received a response. We have been given a negative review for no fault of ours.
If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.
It's a very good product. Please keep using it.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
Easy and helpful
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!