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We have had a great experience so far with the app & the team. Our initial enquiries were answered honestly & transparently. The app was super easy to install (thanks to awesome instructions from the team) and we were live within about 30 minutes of set up. We had a small unexpected issue after we installed the app, and Ryan jumped on and went above and beyond to help resolve in an extremely timely manner. We were seriously impressed and grateful for the help.
This App has been a game changer for our business! We've spent hours chasing Rural fees over the years and its now a thing of the past! Not only is the App incredible by the developer is always available to help and goes way above and beyond! I can not recommend KiwiSprout and this app highly enough.
These guys run a great business and have a brilliant after sales service set up.
We have contacted them twice now (due to internal user error) after hours New Zealand time, and both times I have had an answer back within minutes and a solution, putting us back in business within 10-15 minutes.
I highly recommend KiwiSprout to any business looking to sort out their rural charges who also wants 2nd to none support.
I absolutely love this app! I've been waiting for something that only shows rural charges to rural customers. We no longer have any issues with clients mistakenly paying urban rates when they are actually rural. Thank you so much for creating such an amazing app!
The perfect solve for all of our shipping issues with rural addresses without having to upgrade our Shopify sub to enable third party shipping - and the team were super responsive and speedy in helping us set everything up within a couple of hours!
Thank you so much for the kind feedback! We’re glad we could be of help.
Serves its purpose well! very straightforward setup, a little pricey if you are starting out like me! Hopefully will prove its worth
Super easy to set up and works perfectly. Instant, expert friendly assistance from NZ-based developers who deeply understand Shopify's limitations and functionality, and go out of their way to help. Wish all integrators were like this!
Amazing support and solution to an ongoing problem we had been facing.
Thank you for your review! We're delighted we could assist you and other New Zealand businesses facing this problem.
Does exactly what it says it does. Top marks