Reviews (62)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
September 9, 2016

We are loving Whiplash and are very satisfied and impressed with the service and the experience overall. Our account rep, Heather McCormick has been insanely awesome and an amazing resource and aid for us, I wanted to recognize her personally and let you know that she has done an outstanding job helping us get set up and run smoothly. Her quick consistency in response and in-depth ability to help in so many different ways has harbored and amazing experience for us overall. A+ to both!

California Cowboy
United States
Over 3 years using the app
August 20, 2014

Whiplash has outstanding support - super quick to respond to questions and offer advice. Everything ships out to our customers quite quickly. Great service!

Veer NYC
United States
About 3 years using the app
August 15, 2014

James has been excellent support to our business and gets things done fast.
This is one stop 3PL that everyone can use with confidence.

Thanks Whiplash.

Terramera
United States
Almost 3 years using the app
April 18, 2013

We've been using Whiplash for over a year and have shipped thousands of orders with them with out issue. Fast and dependable with great customer service and an easy intuitive interface.

Pilot and Captain
United States
Over 2 years using the app
April 29, 2013

I have trust issues. I was struggling with orders and looking for a fulfillment service for over 5 years, and not one could accurately explain to me how much it was going to save or cost my business...until someone pointed me in the direction of Whiplash. I literally traveled to their shipping center and delivered my products by hand, and they are a small, highly organized, honest, and cost-effective solution. I've been able to spend the 20+ hours of work spent on shipping on what matters, developing good products.

Alphamart
United States
Over 2 years using the app
July 29, 2014

The entire team at Whiplash has been fantastic since the first day we started working with them. Their service is impeccable and are always willing to help by promptly answering emails and phone calls. Outsourcing our shipping needs to them has been of great help as our business continues to grow. I would highly recommend them to anyone looking for a hassle-free well ran fulfillment service.

MUN
United States
About 2 years using the app
August 14, 2014

James and his company have been incredibly supportive to my startup business and have done an outstanding job ensuring I understood how to use their software. They have always been very quick to provide assistance when I needed questions answered or didn't have a clear understanding of something. Their integration with Shopify is particularly excellent, providing a completely seamless ordering and shipping process. I look forward to working and growing with them in the future!

1v1 Fight Gear
United States
About 2 years using the app
December 6, 2018

We would struggle without them. The response was always super fast and you always deal with same people which makes it so much easier. It was a vital part of our business.

Apalain
United States
About 2 years using the app
April 10, 2019

Whiplash has impeccable customer service. It's been such a pleasure working with them. No matter what question you have they make you happy you asked with their competent, quick, pleasant answers. Their system is tight and working with them has allowed us to ship confidently and coordinate more efficiently than we have in 3 years of business. Thank you Michelle and the whole team at Whiplash!

Smart Nora
Canada
Almost 2 years using the app
January 4, 2015

James, Sean and team at Whiplash have been extremely helpful to work with from the start. This was our first experience with product fullfillment, so we did our due dilligence and researched and interviewed all the Shopify-integrated options . Some we found to be mega-fullfillment houses that we would get lost in the shuffle, and others never got back to our call or email. Whiplash was on it from the get-go.

We've been with whiplash for over 10 months now and would not hesitate to recommend them to anyone.

Pat Johnson - 58republic.com

58 REPUBLIC
United States
Almost 2 years using the app