Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,502)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly integrate and manage e-commerce reviews, including importing reviews from platforms like Amazon and displaying photo reviews. Features like Google Rich Snippets and a masonry style review widget enhance customer interaction, while the Q&A sections on product pages improve usability. The app is noted for its cost-effectiveness, quick setup, and responsive customer support, making it a valuable tool for enhancing customer trust and engagement.

October 10, 2022

Very poor customer service, it seems they can always decide when to respond to a customer's message at their whim.

Maria Jewellery
China
About 1 month using the app
Ryviu replied October 11, 2022

Hi Maria Jewellery,

I am Dan from Ryviu team.

I am sorry for everything that made you have a bad experience using Ryviu.

We always strive to provide you with an exceptional experience, and we are devastated when we fall short. Thanks for taking the time to bring this to our attention and still giving us the opportunity to assist you.

All the best,

Dan

March 21, 2023

They are really professional and a company with great service, I think I will always use their products.

Oh Ma Daddie
China
1 day using the app
March 30, 2022

I really appreciate the help of the customer service to solve my problem, it's a great application and it's free.

shifenmei_watch
China
1 day using the app
November 14, 2023

The chat support was quick to response!! Loving the app so far

TRENDIDFY
Philippines
About 1 month using the app
August 25, 2021

The app is really awesome clear, the support is amazing reactive, i recommand Ryviu if you want i real perfect app for your store.

Royaume des Jardins
France
1 day using the app
January 17, 2022

This App, It doesn't work well on my shop. When I refresh the page, the reviews disappear. It's weird, there is a cache problem with this application.

Auqur
United Kingdom
About 1 month using the app
Ryviu replied January 17, 2022

Hi Auqur,

Yen from the Ryviu team here. I apologize for the problem you encountered with the Ryviu app.

That issue was caused by a conflict between the BEST Currency Converter app on your store and our Ryviu app’s lazy load function. We fixed that problem by turning off the reviews widget’s lazy load option. Reviews and star ratings are displaying on your store now, please kindly check.

I hope to get your feedback from you soon. Thank you so much for your patience and understanding.

Best regards,
Yen

December 20, 2022

The app is easy to use and the support is very helpful and responsive! They have answered both questions that I have had so far within minutes.

Murray Sporting Goods
United States
1 day using the app
January 21, 2022

Perfect app for vreating trust between your store and the consumers plus they have 24/7 customer support which is always a plus. defo would reccommend

CosCos.es
Spain
1 day using the app
Edited September 16, 2021

professional app support and a very great app. I have an issue with the star rating doesn't show on the product page and I chat with support and then solve it in a minute :) thanks for the great support Chloe

Drfeet shop
United States
30 days using the app
December 14, 2021

Noch nie eine so gute App verwendet. Shopify Benutzer über Q && A und Kommentare müssen diese App. Es hat vollständige Funktionen und hohe Kosten Leistung. Darüber hinaus ist ihr Team sehr professionell, und ihre Kundenservice Einstellung ist auch sehr gut und professionell. Es ist wirklich toll...

EMKE
Germany
1 day using the app