Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,495)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon, enhancing social proof on Shopify sites. It offers cost-effective, scalable plans and features like photo reviews and Google feed integration. The review display is attractive and effective, and the app is user-friendly with seamless Shopify integration. Customer support is highly praised for their responsiveness and professionalism, aiding in a smooth user experience.

January 11, 2024

Very good

nyxnova
France
About 1 month using the app
January 1, 2024

No sé porque necessita de una clave fuerte, para un tan simple, he cambiado mi clave uns 5x y no funciona de ninguna manera, creo que ha sido mi pior experiencia con un app de Shopify. Solo funcionó al borrar la aplicaccion y vincular a mi cuenta google y despues añadir a mi sitio shopify directamente por mi cuenta web. Una verguenza!

Frikopolis
Brazil
About 1 hour using the app
Ryviu replied January 2, 2024

Hi Frikopolis,

Yen from the Ryviu team here. I'm sorry to hear about the problem you've had with Ryviu.

I've sent you a private email to address that problem. I'm looking forward to hearing from you so I can help you solve it. Thank you in advance for your patience and understanding.

Best regards,
Yen

Edited March 21, 2024

C'est L'agent Yen qui m'a reçu et elle m'a aider à faire les travaux les plus complexes sur ma boutique. elle est très patiente et courtoise. je lui donne une note de 5 étoiles.. Right.

Rozaxis
United Kingdom
6 months using the app
March 7, 2024

The csv-import of my Shopify Product Rating app failed. The support answered only 3 days later – as a bot with an answer that didn't even begin to solve the problem. Deleted the app right away.

Breuers Weltkarten
Germany
3 days using the app
Ryviu replied March 8, 2024

Hi there,

My name's Yen from the Ryviu team. I'm truly sorry to hear your experience with Ryviu was not as you expected.

As checking, the answer from our Bot could not solve your problem properly. However, our Support team reached you right after being available in our working time, and gave the instruction to you to import the CSV file. We did not get any problem when impoting the CSV file which you provided. Could you double check our answer in your mail box?

We're looking forward to hearing your feedback soon, so we can assist you to import CSV files. Thank you for your patience and understanding.

Best regards,
Yen

January 30, 2024

A avaliação não é ameaçadora, difamatória nem está sendo escrita em troca de uma recompensa. Caso seja publicada, nós incluiremos detalhes adicionais sobre a sua loja para que os outros lojistas tenham uma experiência relevante.

SHOP TOTAL TRADE
Brazil
10 days using the app
January 2, 2024

muito bom

jolimegastore
Brazil
5 days using the app
July 3, 2024

Bom atendimento , resolvem nossos problemas na plataforma

Latiu Miou
Brazil
5 months using the app
April 8, 2024

great

Australian Plaza
Australia
8 months using the app
April 8, 2024

Customers are good

BOEN
China
5 days using the app
May 29, 2024

Support is fast and efficient!

Tupan Store
United States
1 day using the app