Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,481)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

December 10, 2020

I have been using Ryviu for approximately 2 weeks and happy to report it's been extremely useful thus far :) I will probably give a more detailed review once I've played around with it a bit more.

Samla Tribe
United Kingdom
Over 1 year using the app
Ryviu replied December 10, 2020

Hi there,

Dan here from Ryviu.

Thank you for your review. If you need help or any question else then please let us know. Thank you for being a Ryviu customer and have a great day!

Best Regards,

Ryviu team

April 20, 2023

Única coisa que me desagrada é que como o suporte é em inglês é bem chato de ver as coisas mas os atendente são muito bons e sempre resolvem o problema.

Essencial Escolha
Brazil
About 1 year using the app
January 19, 2022

L'app funziona perfettamente e quando ho avuto problemi lo staff mi ha aiutato in pochissimo tempo e risolto il mio problema
Sarebbe meglio se fosse possibile avere una sezione per modificare la visione delle recensioni con il proprio tema

Regarder_brand
France
11 months using the app
December 27, 2022

Très bonne expérience avec l'app ainsi que le service client. Equipe très réactive et professionnelle

Stareor
United Kingdom
9 months using the app
February 14, 2023

cool, a review is one the best app I am falling in love with all teams behind this app, thank you, guys, for an amazing job.

zumzom
United Kingdom
8 months using the app
September 21, 2023

O app tem limitações, como em seu plano pago inicial que contam com limites de comentários. Porém o suporte da atendente Selina em especial, foi ótimo e resolveu meu problema rapidamente. Recomendo!

Franco Center
Brazil
8 months using the app
October 25, 2020

Good service help me to improve my customer service and very good in responding to message . thanks alot

savageblack
Canada
6 months using the app
February 4, 2021

The app is easy to install and ther is a great support really availlable to answer any question. Thanks a lot.
However a lower price for listing in Amazon would be better.

ACAPYCHAIR
France
6 months using the app
October 29, 2019

This app is wonderful and has lots of nice features, like editing the review widget with the colors you like so that the color scheme matches that of your store. The support team was also very helpful and responds quickly.

That said if you use another Spotify app to edit your store pages you might run into incompatibilities with this app. I use pagefly to edit all of my product pages and the score rating did not appear on my pages, and the review widget appeared at an incorrect position, so I had to edit the code myself to place the widgets where I wanted. The documentation for editing the code was somewhat helpful but pretty lackluster so I mostly had to guess where to add the code, but in the end, it worked out. Besides this problem, I really like the app and it was a great addition to my store.

Backpack Vendor
Romania
6 months using the app
Ryviu replied October 29, 2019

Hi there,

Thank you for your feedback.

Our app has not integrated with PageFly app yet, so you need to add our code snippets to your product page manually refer to this instruction below.
https://docs.ryviu.com/en/articles/3751439-how-to-install-ryviu-snippet-codes-for-your-pagefly

Thanks in advance!

Ryviu team

September 5, 2023

The app is very good and I had a quick response from support when I needed it.

Casa e Coffee
Brazil
6 months using the app