Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,481)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

January 6, 2023

nice suport! fixed it

Gigante Drop - Produtos Importados
Brazil
5 months using the app
August 1, 2022

It's great, and the assistant is professional. Any one who want to make our store more great, you've got to get that.

LOlanta Official Site
China
5 months using the app
September 13, 2023

Bonne application, service support de Qualité

Akrist™
Côte d’Ivoire
4 months using the app
November 16, 2020

The app worked really well and brought in AliExpress reviews quite quickly into our store. The only thing was that the pre-populated fields for products such as colour and size didn't always import properly, but with some minor manual clean-up it works perfectly

Anime Fire Store
Canada
4 months using the app
Ryviu replied November 16, 2020

Hi there,

Dan here from Ryviu team.
Thank you for your review.

Can you go live chat and explain more about your issue so we can help you?

Best Regards,

Ryviu team

May 22, 2023

Als ich dem Support mein Problem schilderte, antwortet mir Selina umgehend.
Wenige Minuten danach kriegte ich erneut Antwort und das Problem war gelöst.
Optimaler und effizienter Support!

Schagos
Switzerland
4 months using the app
July 18, 2021

Easy to use. Time savvy. We can go on the whole day! I love it! It's not a 5 star rating because it does not support mobile but only desktop.

JustThotty
South Africa
4 months using the app
Ryviu replied July 19, 2021

Hi there,

Yen from the Support Team here. I would like to say thank you for the good review.

As we informed you via our LiveChat, Ryviu app does not support importing reviews on mobile devices. Please import reviews on the desktop.

I have forwarded your idea to the DEV team to check. And I will keep you posted if having any news.

Thanks and B.regards,
Yen

December 10, 2019

muito bom,o melhor até agora que testei, mas mudei o terma da minha loja e não estou conseguindo instalar

GMS acessórios
Brazil
3 months using the app
Ryviu replied December 10, 2019

Hi there,

Thank you for your review. Our app will install snippet codes in the current theme which is activated when you have installed it only, so if you have changed your theme then you will need to add snippet codes again for it refer to this instruction: https://docs.ryviu.com/en/articles/1398594-how-to-show-reviews-after-changing-or-updating-the-theme-on-your-shopify-store
It will need a little technical experience to install, so if you don't know how then please feel free to contact us, then we will fix it for you.

Best Regards,

Ryviu team

July 11, 2023

I really liked the support, they gave me assistance, and helped me in whatever way possible, only their new update wasn't so good, the free plan only allows up to 20 reviews to be shown, no matter how many you have, but the plan basic works that is not that expensive as well, in the end you can copemsar really pay, in addition it has other functionalities, thank you for all the support

Clara Nunes
Brazil
3 months using the app
Edited October 8, 2021

I have download this app,and begin to have a good support.You should to import your product data to Ryviu Product Reviews app & QA to become more smart about your shop marketing

HugePOD
Hong Kong SAR
3 months using the app
February 20, 2023

Great app, has its problems but it works, their support replies very quickly, could have better import options

Baú Do Estoque
Brazil
2 months using the app