Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,481)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

November 23, 2021

Product Q&A doesn't work when inserted into template. Instructions reference a theme template that doesn't exist. Deleted app.

TractorByNet Store
United States
9 minutes using the app
Ryviu replied November 23, 2021

Hi there,

My name's Yen from the Ryviu Team.

Firstly, I am so sorry for the inconvenience you experienced with our app. Ryviu supports Paid plans to add the Q&A widget. Therefore, it does not work on your Free account. Please check the detail in our pricing section https://apps.shopify.com/ryviu.

I hope you can give me a chance to assist you. I will be more than happy to help you to set up all things you need as same as we always do with other valuable customers.

I'm looking forward to hearing from you.

Thanks,
Yen

December 8, 2023

Minha loja
Brazil
2 months using the app
Ryviu replied December 10, 2023

Hi Minha loja,

This is Yen from the Ryviu team. I apologize for any inconvenience you've experienced with our Ryviu app.

Kindly share the details of your concerns or questions so that we can provide you with the necessary assistance. Please reach out to us through our Live Chat or email at info@ryviu.com.

Thank you in advance for your patience.

Best regards,
Yen