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Local Pickup Guru

Local Pickup Guru

Free plan available. 14-day free trial. Additional charges may apply.
Rating (4.3)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

May 21, 2020

Languages

English

Works with

Shopify POS, CSV, PDF, PNG, SMS, Email

Easily manage in-store & curbside pickup for multiple pickup locations

Do you offer in-store or curbside pickup? Do you have multiple pickup locations but fewer inventory locations? Do you want to speed up the curbside & in-store order pickup process? Do you want customers to select a pickup location, a location + date, or location + time? Local Pickup Guru is a order pickup management system designed exclusively for Shopify and Shopify Plus. Easily manage pickup workflow without learning a new platform.

Do you offer in-store or curbside pickup? Do you have multiple pickup locations but fewer inventory locations? Do you want to speed up the curbside & in-store order pickup process? Do you want customers to select a pickup location, a location + date, or location + time? Local Pickup Guru is a order pickup management system designed exclusively for Shopify and Shopify Plus. Easily manage pickup workflow without learning a new platform. more
  • Manage orders across multiple pickup locations using a few inventory locations
  • Offer pickup selection before (in-cart) or after checkout (order confirmation)
  • Options include pickup location only, location + date, or location + time
  • Automatically display pickup location based on what products are added to cart
  • Customers verify orders without showing a receipt using SafeMatch technology

Pricing

14-day free trial

Starter Plan

$9.95/month

  • 1 pickup location (can be different than inventory location)
  • App logo on SafeMatch verification screen

Essential Plan

$19.95/month

  • 3 pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Professional Plan

$29.95/month

  • 8 pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Enterprise Plan

Free to install

Custom pricing

  • Unlimited pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Starter Plan

$9.95/month

  • 1 pickup location (can be different than inventory location)
  • App logo on SafeMatch verification screen

Essential Plan

$19.95/month

  • 3 pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Professional Plan

$29.95/month

  • 8 pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Enterprise Plan

Free to install

Custom pricing

  • Unlimited pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

22 reviews

Overall rating
4.3
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited December 22, 2022

i am frustrated enough to write a review for this app. it has been a massive headache, and the times I have contacted customer support have not been fruitful. basically, the interface is confusing for customers, because they click the button to select local pickup when they intend to have the order shipped. because they do not end up paying for orders they need shipped, I have to email them to ask if they really wanted local pickup or if it should be shipped, and if it is the latter, I have to ask for additional payment which is a hassle for me, and sometimes customers dont see the email and dont pay at all. then i have to call or message them again to get paid. it doesnt integrate nicely with shopify's existing features. customers simply see "$0" and assume it is a free shipping option, rather than free local pickup, and select that instead of paying for shipping.

It has been more hassle than it is worth having all the inventory drawn from one central inventory. I have spent at least 5 hours of my own time monkeying around with the app, trying to make it more clear to customers, or reaching Cork, but the support has been abysmal.

Update: your response on Nov 1 did NOT include "several alternatives." It simply reads

"Hi,
Do you offer shipping in addition to local pickup? If so, you can't require customers to select a pickup time before checking out."

Sorry, but this was not at all helpful. It did not offer any sort of solution, it simply said that I could not offer both local pickup and shipping using this app.

Formosa Chocolates
United States
3 months using the app
Cork Labs replied December 22, 2022

Hi, we are sorry the app wasn't a fit for your store. We appreciate you giving it a try.

Claire

July 27, 2021

I am using this app to set up a pickup location without having to keep a separate inventory for that location. Claire was very helpful and got everything set up for me.

REDBUDSUDS
United States
Over 1 year using the app
Cork Labs replied July 27, 2021

Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.

January 26, 2021

This app is exactly what we needed to schedule contactless pick-up! We were specifically searching for an app that allowed us to designate pick up days and have customers to select which day & time slot. It takes out the guesswork (& leaving products outside too long), and best part is that it's automated and there's no back & forth for scheduling. We can easily customize pick up instructions & details. We're a small home shop, and this has been a great solution to a covid-friendly experience!

Highland Home
United States
9 months using the app
Cork Labs replied February 23, 2021

Thank you so much for the lovely review. Let us know if you have any other questions! Happy to help!

April 23, 2021

Saves me time everyday when organizing my curbside orders. Simple, intuitive design. If you are busy with curbside delivery at your business this will help you keep things running smoothly.

Humble Bee
Canada
8 months using the app
Cork Labs replied April 23, 2021

Thank you so much for the lovely review! We enjoyed helping you and let us know if you have any other questions.

December 28, 2020

Outstanding developer team with top notch service! Needed some customization and was no issue. App is fantastic, just what I needed. Highly recommended!

Bassena Treff
Austria
5 months using the app
Cork Labs replied December 28, 2020

Thank you for the lovely review! We really enjoyed helping you and let us know if you need anything else!

About this app

Launched

May 21, 2020

Languages

English

Works with

Shopify POS, CSV, PDF, PNG, SMS, Email

Built by Cork Labs

About Cork Labs

5.0 average rating

4 years building apps for the Shopify App Store

4445 Corporation Lane, STE 264, Virginia Beach, VA, 23462, US

Support

Send a message

support@corklabs.com

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