Local Pickup Guru

Local Pickup Guru

Free plan available. 14-day free trial. Additional charges may apply.
Rating (4.2)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

May 21, 2020

Languages

English, Spanish, German, French, and Japanese

Integrates with

CSV, PDF, PNG, SMS, Email

Fits seamlessly into

Point of Sale

Easily manage in-store & curbside pickup for multiple pickup locations

Do you offer in-store or curbside pickup? Do you have multiple pickup locations but fewer inventory locations? Do you want to speed up the curbside & in-store order pickup process? Do you want customers to select a pickup location, a location + date, or location + time? Local Pickup Guru is a order pickup management system designed exclusively for Shopify and Shopify Plus. Easily manage pickup workflow without learning a new platform.

Do you offer in-store or curbside pickup? Do you have multiple pickup locations but fewer inventory locations? Do you want to speed up the curbside & in-store order pickup process? Do you want customers to select a pickup location, a location + date, or location + time? Local Pickup Guru is a order pickup management system designed exclusively for Shopify and Shopify Plus. Easily manage pickup workflow without learning a new platform. more
  • Manage orders across multiple pickup locations using a few inventory locations
  • Offer pickup selection before (in-cart) or after checkout (order confirmation)
  • Options include pickup location only, location + date, or location + time
  • Automatically display pickup location based on what products are added to cart
  • Customers verify orders without showing a receipt using SafeMatch technology

Pricing

14-day free trial

Starter Plan

$9.95/month

  • 1 pickup location (can be different than inventory location)
  • App logo on SafeMatch verification screen

Essential Plan

$19.95/month

  • 3 pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Professional Plan

$29.95/month

  • 8 pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Enterprise Plan

Free to install

Custom pricing

  • Unlimited pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Starter Plan

$9.95/month

  • 1 pickup location (can be different than inventory location)
  • App logo on SafeMatch verification screen

Essential Plan

$19.95/month

  • 3 pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Professional Plan

$29.95/month

  • 8 pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

Enterprise Plan

Free to install

Custom pricing

  • Unlimited pickup locations (can be different than inventory location)
  • No app logo on SafeMatch verification

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

24 reviews
Overall rating
4.2
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited December 22, 2022

i am frustrated enough to write a review for this app. it has been a massive headache, and the times I have contacted customer support have not been fruitful. basically, the interface is confusing for customers, because they click the button to select local pickup when they intend to have the order shipped. because they do not end up paying for orders they need shipped, I have to email them to ask if they really wanted local pickup or if it should be shipped, and if it is the latter, I have to ask for additional payment which is a hassle for me, and sometimes customers dont see the email and dont pay at all. then i have to call or message them again to get paid. it doesnt integrate nicely with shopify's existing features. customers simply see "$0" and assume it is a free shipping option, rather than free local pickup, and select that instead of paying for shipping.

It has been more hassle than it is worth having all the inventory drawn from one central inventory. I have spent at least 5 hours of my own time monkeying around with the app, trying to make it more clear to customers, or reaching Cork, but the support has been abysmal.

Update: your response on Nov 1 did NOT include "several alternatives." It simply reads

"Hi,
Do you offer shipping in addition to local pickup? If so, you can't require customers to select a pickup time before checking out."

Sorry, but this was not at all helpful. It did not offer any sort of solution, it simply said that I could not offer both local pickup and shipping using this app.

Formosa Chocolates
United States
Time spent using app: 3 months
Cork Labs replied December 22, 2022

Hi, we are sorry the app wasn't a fit for your store. We appreciate you giving it a try.

Claire

February 9, 2022

If you have more than 8 pickup location, this APP works great! Customer service is prompt and very helpful. Thank you Claire!!

The Grocery New York
United States
Time spent using app: 3 months
November 27, 2021

The app was unlike the others that are available for pick up options. It allows you to have much more control on the features you will have available to make your customers check our experience better. One of the most important reasons why I liked this app unlike any other was because of Claire. She made herself available to assist in any adjustments I needed. She was clear, extremely communicative and exceptionally prompt with her services. I would definitely recommend using this app for delivery and pickup options!

CHUMMEEZ
United States
Time spent using app: 3 months
Cork Labs replied November 28, 2021

Thank you for the lovely review. Happy to help!

About this app

Launched

May 21, 2020

Languages

English, Spanish, German, French, and Japanese

Integrates with

CSV, PDF, PNG, SMS, Email

Fits seamlessly into

Point of Sale

Built by Cork Labs

About Cork Labs

4.9 average rating

3 years building apps for the Shopify App Store

Support

Send a message

support@corklabs.com

More apps like this

No reviews 0 total reviews Free to install
Allowing D2C brands to deliver to pick up locations
No reviews 0 total reviews Free to install
Pick Your Product, Pick Your Location, Pick Your Time
5.0 out of 5 stars 1015 total reviews Free plan available
Track Order Status, Order Lookup, Tracking Page, Order Tracker