
Local Pickup Guru
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Highlights
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Use directly in Shopify admin
About this app
Launched
May 21, 2020
Languages
English
Categories
In-store pickups , Delivery and pickups - OtherWorks with
Shopify POS, CSV, PDF, PNG, SMS, EmailEasily manage in-store & curbside pickup for multiple pickup locations
Do you offer in-store or curbside pickup? Do you have multiple pickup locations but fewer inventory locations? Do you want to speed up the curbside & in-store order pickup process? Do you want customers to select a pickup location, a location + date, or location + time? Local Pickup Guru is a order pickup management system designed exclusively for Shopify and Shopify Plus. Easily manage pickup workflow without learning a new platform.
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Manage orders across multiple pickup locations using a few inventory locations
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Offer pickup selection before (in-cart) or after checkout (order confirmation)
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Options include pickup location only, location + date, or location + time
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Automatically display pickup location based on what products are added to cart
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Customers verify orders without showing a receipt using SafeMatch technology
Pricing
14-day free trialStarter Plan
$9.95/month
- 1 pickup location (can be different than inventory location)
- App logo on SafeMatch verification screen
Essential Plan
$19.95/month
- 3 pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Professional Plan
$29.95/month
- 8 pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Enterprise Plan
Free to install
Custom pricing
- Unlimited pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Starter Plan
$9.95/month
- 1 pickup location (can be different than inventory location)
- App logo on SafeMatch verification screen
Essential Plan
$19.95/month
- 3 pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Professional Plan
$29.95/month
- 8 pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Enterprise Plan
Free to install
Custom pricing
- Unlimited pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
22 reviews
i am frustrated enough to write a review for this app. it has been a massive headache, and the times I have contacted customer support have not been fruitful. basically, the interface is confusing for customers, because they click the button to select local pickup when they intend to have the order shipped. because they do not end up paying for orders they need shipped, I have to email them to ask if they really wanted local pickup or if it should be shipped, and if it is the latter, I have to ask for additional payment which is a hassle for me, and sometimes customers dont see the email and dont pay at all. then i have to call or message them again to get paid. it doesnt integrate nicely with shopify's existing features. customers simply see "$0" and assume it is a free shipping option, rather than free local pickup, and select that instead of paying for shipping.
It has been more hassle than it is worth having all the inventory drawn from one central inventory. I have spent at least 5 hours of my own time monkeying around with the app, trying to make it more clear to customers, or reaching Cork, but the support has been abysmal.
Update: your response on Nov 1 did NOT include "several alternatives." It simply reads
"Hi,
Do you offer shipping in addition to local pickup? If so, you can't require customers to select a pickup time before checking out."
Sorry, but this was not at all helpful. It did not offer any sort of solution, it simply said that I could not offer both local pickup and shipping using this app.
Hi, we are sorry the app wasn't a fit for your store. We appreciate you giving it a try.
Claire
I am using this app to set up a pickup location without having to keep a separate inventory for that location. Claire was very helpful and got everything set up for me.
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
This app is exactly what we needed to schedule contactless pick-up! We were specifically searching for an app that allowed us to designate pick up days and have customers to select which day & time slot. It takes out the guesswork (& leaving products outside too long), and best part is that it's automated and there's no back & forth for scheduling. We can easily customize pick up instructions & details. We're a small home shop, and this has been a great solution to a covid-friendly experience!
Thank you so much for the lovely review. Let us know if you have any other questions! Happy to help!
Saves me time everyday when organizing my curbside orders. Simple, intuitive design. If you are busy with curbside delivery at your business this will help you keep things running smoothly.
Thank you so much for the lovely review! We enjoyed helping you and let us know if you have any other questions.
Outstanding developer team with top notch service! Needed some customization and was no issue. App is fantastic, just what I needed. Highly recommended!
Thank you for the lovely review! We really enjoyed helping you and let us know if you need anything else!
About this app
Launched
May 21, 2020
Languages
English
Categories
In-store pickups , Delivery and pickups - OtherWorks with
Shopify POS, CSV, PDF, PNG, SMS, EmailBuilt by Cork Labs
About Cork Labs
5.0 average rating
4 years building apps for the Shopify App Store
4445 Corporation Lane, STE 264, Virginia Beach, VA, 23462, US
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