
Local Pickup Guru
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Highlights
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Use directly in Shopify admin
About this app
Launched
May 21, 2020
Languages
English, Spanish, German, French, and Japanese
Categories
In-store pickups , Delivery and pickups - OtherIntegrates with
CSV, PDF, PNG, SMS, EmailFits seamlessly into
Point of SaleEasily manage in-store & curbside pickup for multiple pickup locations
Do you offer in-store or curbside pickup? Do you have multiple pickup locations but fewer inventory locations? Do you want to speed up the curbside & in-store order pickup process? Do you want customers to select a pickup location, a location + date, or location + time? Local Pickup Guru is a order pickup management system designed exclusively for Shopify and Shopify Plus. Easily manage pickup workflow without learning a new platform.
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Manage orders across multiple pickup locations using a few inventory locations
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Offer pickup selection before (in-cart) or after checkout (order confirmation)
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Options include pickup location only, location + date, or location + time
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Automatically display pickup location based on what products are added to cart
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Customers verify orders without showing a receipt using SafeMatch technology
Pricing
14-day free trialStarter Plan
$9.95/month
- 1 pickup location (can be different than inventory location)
- App logo on SafeMatch verification screen
Essential Plan
$19.95/month
- 3 pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Professional Plan
$29.95/month
- 8 pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Enterprise Plan
Free to install
Custom pricing
- Unlimited pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Starter Plan
$9.95/month
- 1 pickup location (can be different than inventory location)
- App logo on SafeMatch verification screen
Essential Plan
$19.95/month
- 3 pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Professional Plan
$29.95/month
- 8 pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
Enterprise Plan
Free to install
Custom pricing
- Unlimited pickup locations (can be different than inventory location)
- No app logo on SafeMatch verification
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
24 reviews
i am frustrated enough to write a review for this app. it has been a massive headache, and the times I have contacted customer support have not been fruitful. basically, the interface is confusing for customers, because they click the button to select local pickup when they intend to have the order shipped. because they do not end up paying for orders they need shipped, I have to email them to ask if they really wanted local pickup or if it should be shipped, and if it is the latter, I have to ask for additional payment which is a hassle for me, and sometimes customers dont see the email and dont pay at all. then i have to call or message them again to get paid. it doesnt integrate nicely with shopify's existing features. customers simply see "$0" and assume it is a free shipping option, rather than free local pickup, and select that instead of paying for shipping.
It has been more hassle than it is worth having all the inventory drawn from one central inventory. I have spent at least 5 hours of my own time monkeying around with the app, trying to make it more clear to customers, or reaching Cork, but the support has been abysmal.
Update: your response on Nov 1 did NOT include "several alternatives." It simply reads
"Hi,
Do you offer shipping in addition to local pickup? If so, you can't require customers to select a pickup time before checking out."
Sorry, but this was not at all helpful. It did not offer any sort of solution, it simply said that I could not offer both local pickup and shipping using this app.
Hi, we are sorry the app wasn't a fit for your store. We appreciate you giving it a try.
Claire
If you have more than 8 pickup location, this APP works great! Customer service is prompt and very helpful. Thank you Claire!!
The app was unlike the others that are available for pick up options. It allows you to have much more control on the features you will have available to make your customers check our experience better. One of the most important reasons why I liked this app unlike any other was because of Claire. She made herself available to assist in any adjustments I needed. She was clear, extremely communicative and exceptionally prompt with her services. I would definitely recommend using this app for delivery and pickup options!
Thank you for the lovely review. Happy to help!
About this app
Launched
May 21, 2020
Languages
English, Spanish, German, French, and Japanese
Categories
In-store pickups , Delivery and pickups - OtherIntegrates with
CSV, PDF, PNG, SMS, EmailFits seamlessly into
Point of SaleBuilt by Cork Labs
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