Sage Business Cloud Accounting

It was working fine but then all of a sudden stopped. When I click on the app in my Apps section on Shopify i get a 404 Error code.

The 'support' has been non-existent. You just talk to Bots... So frustrating...

Really struggling with the app and my Shopify account. Have reached out to their help desk with no luck (zero reply). Does not integrate POS at all. Does not transfer over 100% of sales - the odd one or 2 a day seems to go missing. Does not process refunds (credit notes) properly; bases the credit amount on the value of removed line items instead of actual refund amount. No alternative at present so trying to keep at it. Nightmare.

Working flawlessly for a year, then stopped working (completely our fault as we had a website before Shopify and the references became the same and wouldn't sync because it doesn't want to create duplicates) Marcel from support went above and beyond. a bit of a legend really and updated it so a prefix was added to our invoices and works great again.

Very disappointed that this isn't compatible with Sage South Africa. Urgently looking for a solution.

App does as advertised, sends invoices to Sage as purchases happen. Would like it if it could also invoice Shopify-based expenses (shipping, apps, etc.). Would LOVE if it were able to upload previous transactions.