Heartcoding Sales & Discounts

Heartcoding Sales & Discounts

Reviews (537)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, quick setup, and user-friendly interface that simplifies launching new sales campaigns. It offers effective discount management on specific products or collections, with features like custom sale labels and countdown timers to boost urgency and conversions. The app integrates seamlessly with Shopify, performs well on all devices, and provides excellent customer support. Merchants note significant increases in sales and customer engagement.

Edited July 8, 2022

Great customer service! They answer quickly and with love :) ........................................

Fórmula Beauty
Uruguay
8 months using the app
HeartCoding replied July 8, 2022

Thanks so much for your kind review - we really appreciate you took the time! If you need anything in the future do not hesitate to contact us anytime. Kind regards

October 10, 2023

It's a good app but I feel like it could do so much more with just some quality of life changes
1. The advanced filters are not very advance. For example, allow multiple tags with the use of AND condition. Currently if you put in multiple tags it will select products that have either tag (OR condition). There is no way to make it select products that only have both tags.
2. The include/exclude filters don't work at teh same time
3. Periodic checks of products in a sale. Use case example - I have products that are tagged in_stock and out_of_stock. I have a flow set up that changes the tag on the product to one or the other depending on whether the inventory available is above zero or not. If I put something on a sale and only want to discount it while I have stock, I could create a sale for all products tagged with both sale_25 and in_stock. With a periodic check and update of the products in any active sale, the products could be taken off sale automatically on the next run after the in_stock tag is removed

UK Radiators
United Kingdom
8 months using the app
HeartCoding replied October 25, 2023

Thank you so much for your kind and detailed review. We will take a deep look into your suggestions and discuss them in our next team meeting. We really appreciate you took the time to give us so much and valuable feedback. Kind regards.

Edited May 8, 2023

Zunächst möchte ich ein Lob über den herausragenden Kundensupport aussprechen. Selten so schnell und so kompetent geholfen bekommen wie bei euch, dafür 5 Sterne!

Die App ansich tut das was sie soll, es gibt aber ein riesiges Manko, was bei größeren SALE Aktionen sehr nervig ist. Hat man bspw. mehrere verschiedene Sale Staffelungen erstellt und möchte nun einfach nur bei einem ein Produkt rausnehmen, so muss man alle laufenden SALES pausieren, dann erst den jeweiligen SALE bearbeiten und dann wieder alles der Reihe nach starten. Ändert man an laufenden SALES etwas, zerschießt einem das System einfach alle SALES. Da muss eurerseits echt dringend was gemacht werden, weil man ja die Möglichkeit haben muss, auch bei laufenden SALES mal eben schnell was ändern zu können, ohne dass einem alle Rabatte um die Ohren fliegen. Dafür 3 Sterne.

Wenn ihr dafür noch ne Lösung findet, wäre das TOP!

Hey Coral
Germany
2 months using the app
November 29, 2019

A good app but needs more versatility and selection for options. It would be nice to be able to set a minimum purchase total for certain sales.

MyLittlestBlessings
United States
2 months using the app
June 14, 2020

so far I like it, the customer service answer is very fast. The app is very easy to use. set up your campaign at any time or day. great!

Shaggy Buddy
United Arab Emirates
28 days using the app
HeartCoding replied July 2, 2020

Thanks a lot for your review. If you have any feedback or ideas to improve our product we would be happy to hear from you. Kind regards

November 30, 2021

This app works amazingly. I have no problems with it whatsoever. I love how it displays the original price but crosses it out to show the new price. It is the perfect sale app. The reason I put 4 stars is I wish there was some sort of toggle-off for the monthly payments for the months I don't use this app. I don't have sales every month so paying monthly makes no sense. Being able to toggle it off for those off months would be great in my eyes. Either way, amazing app!

icyaero
United States
16 days using the app
Edited November 30, 2022

in the meantime the problem has solved, - there was an server error 500 i couldn´t delete my black friday codes because i had no access to the app. it seems to be an intern error. But it was a technical problem from third partey , after contacting the problem was solved

Flawless Lashes By Loreta Germany
Germany
9 days using the app
HeartCoding replied November 29, 2022

Dear Loreta,
thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue tonight and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities.
Kind regards, Norbert

February 25, 2021

Really like that this app applies discounts across all platforms, including POS. Would like to be able to add items to an existing sale (I don't think this is currently possible) , and would LOVE to have the discounts show at POS, as they do online, so customers can see the discounts applied.

Makin' Waves Bermuda
Bermuda
8 days using the app
Edited December 1, 2022

I'm updating this review. The server error was very frustrating and did make us look unprofessional when we had said to customers the sale would end at a certain time and were unable to do anything about it, however the app is run by a small business and as a small business owner I understand that unfortunately these things can happen and I really do believe that they have done all they can to prevent it from happening again. The app is really slick and the countdown banners are particularly effective. I'll use it again for January sales. Really nice and slick app until my Black Friday sale should have ended, but kept going and when I try to access the app it says 'server error (500)'. I deleted the app hoping this would fix it, but it didn't. I went into the code of my website and deleted that, but somehow this app is still controlling the sale on my website. How is that even possible? I tried redownloading it, but got the same 'server error (500)'. It's now 1am, I've told all of my followers that the sale ended at midnight and I guess I'll wait a day or so to hear back from the company, because they don't have live chat and Shopify couldn't help. Such a mess. I feel really let down by this company

Dreambutdonotsleep
United Kingdom
5 days using the app
HeartCoding replied November 29, 2022

Dear Dreambutdonotsleep,
thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue tonight and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities.
Kind regards, Norbert

July 2, 2020

I have had a really nice expirience so far with this app as they try to work out different issues that came up. they have been very willing to try to make it work for my needs.
Thank you

Hats to Hose
United States
4 days using the app
HeartCoding replied July 7, 2020

Thanks a lot for your review. If you have any feedback or ideas to improve our product we would be happy to hear from you. Kind regards