SP: Free Gift+Buy X Get Y BOGO

SP: Free Gift+Buy X Get Y BOGO

Reviews (178)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
    165
  • 4% of ratings are 4 stars
    8
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales with features like free gifts and volume discounts. They value the customization options that align with their marketing strategies and note the time-saving automation. The app is user-friendly and integrates well with Shopify themes. Customer support is also praised for being responsive and helpful, enhancing the app's reliability and ease of use.

October 14, 2024

No funciona correctamente si tienes cupones activos. Debes realizar combinación entre todos los cupones a riesgo de tener grandes pérdidas. Ejemplo tenemos un cupon de bienvenida, si el usuario agrega el cupón y ya tiene el regalo, al cliente se le cobra por el regalo (algo que el cliente nunca pidió puesto que es un regalo). Si hacemos lo que nos pide el servicio técnico los usuarios podrían agregar varios cupones a la vez y tener tantos beneficios que podrían causar perdidas al negocio.

Espadas y Más
Spain
6 days using the app
Tek Labs (by BSS Commerce) replied October 23, 2024

Hi,

This is the Salepify team.

Thank you so much for taking the time to leave us a review. Your feedback is incredibly valuable to us as we continue to improve our app.

We wanted to take a moment to explain the situation regarding the discount combination feature. Since we are a third-party app on Shopify, we are required to follow Shopify's policies on how discounts work together.

As we’ve mentioned before, the free gift feature in our app is considered a discount by Shopify. Given the current discount flow on Shopify, there are two primary ways it works:

- Without combination enabled: Discounts cannot be combined, and only one discount can be applied to an order.
- With combination enabled: Multiple discounts can be applied to the same order, provided they have the combination setting enabled.

In your case, you want our discount to combine with another discount on your store but not with the remaining discounts. This is not possible with current Shopify's discount.

We sincerely appreciate your understanding of this situation.

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