SaleSmartly：Omnichannel chat
- Pricing
-
Free plan available
- Highlights
- Works with the latest themes
- Rating
- 5.0 (16)
- Developer
- SaleSmartly
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Aggregate your omnichannel chat sessions with one interface that lets you quickly serve your custome
SaleSmartly is a customer chat tool designed for Shopify store owners to help you efficiently manage customer service chat efficiency and promote business efficiency. SaleSmartly connects to the world's mainstream social media channels, such as Facebook, Instagram, WhatsApp, Line, Telegram, etc., to realize chat automation and intelligence, improve employee efficiency and customer satisfaction. SaleSmartly can also provide web chat plugins that support cross-media and multi-account aggregation.
- Omnichannel communication: All your multi-channel messages, in one place.
- Automation: Customer support in seconds instead of hours.
- Team collaboration: Shared chat allows teams to collaborate efficiently.
- Customer relationship management: Easily segment, track, and analyze customers.
- Data analysis: Stay on top of key support metrics and trends.
- Highlights
- Works with the latest themes
Languages
Vietnamese, English, and Chinese (Simplified)
Works with
- 电子邮件、微信
- 脸书信使
- 电报
- 微信应用程序接口
- 微信
Categories
Pricing
free
Free
- 1 member
- 1 social media account
- 0 devices
- 1000 session credit
- 500 automated triggers
- 10 knowledge bases
- 30 days of chat history
Pro Plan
$9 / month
5 USD/month for each additional member; The more additional social media accounts you add, the greater the discount
- More members (expandable)
- 10 social media accounts (expandable)
- 1 device (expandable)
- Unlimited session credit
- Unlimited automation triggers
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (16)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
目前调研运用到的最合适的跨境电商集合在线沟通系统。除了完美应用到Shopify独立站，还可以整合入 客服的Email、WhatsApp、Telegram、Tiktok、Facebook Message甚至VK。在线反应应用的接口，和可视化编辑进线流程搭配AI机器人。使得客服工作效率大大提升！算不上完美，但需求开发响应迅速。这个最难能可贵~~
非常值得使用！！
SaleSmartly 这工具真心不错，让我打理 Shopify 商店的客服聊天轻松多了。它能把 Facebook、Instagram 这些社交渠道的消息都汇总到一块儿，回复客户再也不用手忙脚乱。自动回复帮我省了不少事儿，那些重复的问题都不用我亲自动手了，效率提高了不少。团队协作也变简单了，大家可以根据分工处理客户的问题，还能比较一下谁处理得更好。客户信息管理起来也方便，不用到处翻记录，一眼就能看到客户的所有互动历史。
非常不错.有问题客服快速响应.及时处理.软件使用给我们提供了很多便利.让我们更好的给业务员提升工作效率,
SaleSmartly的API接口让我们能够整合多渠道客户数据，并在一个界面中呈现给客服团队，从而实现更高效、更个性化的客户服务体验
salesmartly在线聊天应用功能非常强大,也有很完善的客服服务系统，最重要的是它一直在进步,会增加更多的新功能。用了一年多了，经常会有人顾客使用聊天插件来咨询各种问题，有一些简单的问题都可以设置自动回复来便捷回复
Support
App support provided by SaleSmartly.
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