SavedBy Package Protection
- Pricing
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Free to install. Additional charges may apply.
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (55)
- Developer
- SavedBy.io
Featured images gallery
Protect Shipments- Eliminate costs related to delivery issues and increase revenue at the same time!
With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue?
- Reduce customer support costs, time, and stress
- Increase conversion and loyalty via comfort and confidence in shipping
- Mitigate losses by putting refunds and re-orders into the hands of SavedBy
- Generate more revenue by having SavedBy place new orders in your store
- Control the customer experience, from your door to theirs
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Gorgias
- Klaviyo
- Recharge
- Skio
- Stay.ai
- TapCart
Categories
Pricing
Choose the plan that best fits your business.
Free
Free to install
SavedBy collects a nominal fee from your customer based on order value
All charges are billed in USD. See all pricing options
Reviews (55)
SavedBy Support has truly exceeded my expectations. They are attentive, flexible, and an absolute pleasure to work with. The collaboration has been outstanding from day one. I have nothing but good things to say about both the platform and the team. The platform is easy to understand and use, onboarding was thorough, they have helped us guide our customers through the claims process. The entire experience has been smooth and seamless.
Implementation was a breeze, and I love how customizable SavedBy is to meet the specific needs of our organization. Their support team is fast, friendly, attentive, and genuinely great to work with. The customer experience is phenomenal, and installation was completely painless. Being able to reach them on Slack is the best! Overall, I’m incredibly impressed with SavedBy, the platform, and most importantly, the partnership. They are truly a top-notch partner, and I highly recommend them!
We have worked with SavedBy for years now. They are very flexible and accommodating to our needs. This was a refreshing change after working with some of their competitors. They give us full ownership over the experience, which is critical for our brand. They've alleviated the workload for our customer service team as well, which has been great. Overall a great working relationship with the SavedBy team and would recommend.
Savedby support has exceeded my expectations. They are also attentive and flexible. The Collaboration has been outstanding. The Savedby platform is easy to understand and use. The onboarding was thorough, and they even provided email macros to help our customers file claims. The experience has been smooth and easy.
Support
App support provided by SavedBy.io.
Resources
Developer
Launched
March 30, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Shopify Payments, Shopify Functions, Online Store, custom data, other data
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Edit customers
Customer data, customer tags
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Edit products
Inventory, products, product listings, collections
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Edit orders
Draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, returns, shipping information, third-party fulfillment
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift card transactions, gift cards
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Edit store credit
Store credit account transactions, store credit accounts
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View Shopify Payments
Shopify Payments disputes
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Edit Shopify Functions
Cart transforms, delivery customizations
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Edit Online Store
Online Store script tags, theme, checkout page, Online Store pages
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Edit custom data
Metaobjects
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Edit other data
Checkout branding settings, locations, Shopify Markets settings, price rules, publications of products on sales channels, purchase options, product and variant inventory, product in-store pickup availability and locations, product tags, selling plans
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