SavedBy Package Protection

SavedBy Package Protection

Free to install. Additional charges may apply.
Rating (5.0)
Reviews
Developer

About this app

Launched

March 30, 2022

Languages

English

Protect Shipments- Eliminate costs related to delivery issues and increase revenue at the same time!

With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue?

With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue? more
  • Reduce customer support costs, time, and stress
  • Increase conversion and loyalty via comfort and confidence in shipping
  • Mitigate losses by putting refunds and re-orders into the hands of SavedBy
  • Generate more revenue by having SavedBy place new orders in your store
  • Control the customer experience, from your door to theirs

Pricing

Free to install

SavedBy collects a nominal fee from your customer based on order value

Free to install

SavedBy collects a nominal fee from your customer based on order value

All charges are billed in USD. See all pricing options

8 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 6, 2023

SavedBy has literally Saved Us!! We ship fragile vials and sometimes they break in shipping, this has been a great solution for those cases. Their team has been nothing short of exceptional. They are quick to get these issues resolved for our customers. We worked with another company who denied claim after claim, this has been great because still no denied claims with quite a few issues with the shipping carriers.

Soul Drops
United States
About 1 month using the app
February 21, 2023

Such a simple process, at first I was weary to make any changes to my website, but we actually saw conversion go up with this app and now I’m not sending out packages for free to customers!! Seriously a no brainer and their customer service team is the best! ‍♂️

Caroline Calloway
United States
22 days using the app
June 19, 2023

We made the switch and we couldn't be happier we did! They take care of our customers package issues so seamlessly and they are very helpful if you have any questions. Love this team and they have been killing it. This is the best way to offer Package Protection. It makes my life easier knowing I can our customers to Savedby and they will be taken care of.

DedCool
United States
About 2 months using the app
November 9, 2022

Love this app. It is so easy to make the customer experience better for both sides of the purchase by using Savedby. It is easy to set up and works seamlessly on our store!

Spleash Your Leash
United States
2 months using the app
April 27, 2023

Love this app! Helped us a ton with our package issues, and improved customer experience! Very easy to navigate and work with!

Thunder Shout
United States
About 2 months using the app

About this app

Launched

March 30, 2022

Languages

English

Built by SavedBy.io

About SavedBy.io

5.0 average rating

1 year building apps for the Shopify App Store

Support

Send a message

support@savedby.io

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