SavedBy Package Protection
- Pricing
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Free to install. Additional charges may apply.
- Highlights
- Works with the latest themes
- Rating
- 5.0 (32)
- Developer
- SavedBy.io
Featured images gallery
Protect Shipments- Eliminate costs related to delivery issues and increase revenue at the same time!
With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue?
- Reduce customer support costs, time, and stress
- Increase conversion and loyalty via comfort and confidence in shipping
- Mitigate losses by putting refunds and re-orders into the hands of SavedBy
- Generate more revenue by having SavedBy place new orders in your store
- Control the customer experience, from your door to theirs
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- TapCart
- Klaviyo
- Stay.ai
- Skio
- Gorgias
- Recharge
Categories
Pricing
Free
Free to install
SavedBy collects a nominal fee from your customer based on order value
All charges are billed in USD. See all pricing options
Reviews (32)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I will prompt this review by saying that we have tried a lot of shipping protection services over the years. There was something that bugged us about every other service like this. Our goal has always been to find a solution that is a true value add for our customers (without hassle) and saves us shipping nightmare headaches.
SaveBy truly has been a life saver for us. We love the customer support we receive through our slack channel. Our customers are happy, and that is the most important thing to us. Claim process is super simple for our customers. And we have plenty of support from the SaveBy team if anything comes up. Our CS team loves working with SaveBy. Their CEO is a great person. Everything always gets handled promptly. You don't loose money. What else are you looking for?
We switched to SavedBy after struggling with another provider — and it’s been a total game changer. Their team is fast, reliable, and genuinely cares about helping our customers. Couldn’t ask for a better partner!
Working with SavedBy has been a fantastic experience. Their customer support is super professional and they are very responsive. As a business that tries to keep prices as low as possible for our customers, it is nice to have a fall back system to make sure when products are lost or damaged in transit, they can be replaced without any hit to our business! 10/10 would recommend working with this company!
Support
App support provided by SavedBy.io.
Resources
Developer
Launched
March 30, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Shopify Payments, Shopify Functions, Online Store
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Edit customers
Customer data or tags you've added to customers
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Edit products
Inventory, products, publications of products on sales channels, product listings, or collections
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Edit orders
Draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details, returns, shipping information, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift card transactions or gift cards
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Edit store credit
Store credit account transactions or store credit accounts
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View Shopify Payments
Shopify Payments disputes
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Edit Shopify Functions
Cart transforms or Access for delivery customizations
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Edit your Online Store
Metaobjects, script tags in your Online Store, theme, checkout page, or pages on your Online Store
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Edit other data
Locations, Shopify Markets settings, price rules, purchase options, inventory of products and their variants, product in-store pickup availability and locations, product tags, or selling plans
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