SavedBy Package Protection

SavedBy Package Protection

Pricing
Free to install. Additional charges may apply.
Popular with stores like yours
Based in United States
Rating
5.0 (55)
Developer
SavedBy.io

Protect Shipments- Eliminate costs related to delivery issues and increase revenue at the same time!

With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue?

With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue? more
  • Reduce customer support costs, time, and stress
  • Increase conversion and loyalty via comfort and confidence in shipping
  • Mitigate losses by putting refunds and re-orders into the hands of SavedBy
  • Generate more revenue by having SavedBy place new orders in your store
  • Control the customer experience, from your door to theirs
Popular with stores like yours
Based in United States

Languages

English

Works with

  • Checkout
  • Gorgias
  • Klaviyo
  • Recharge
  • Skio
  • Stay.ai
  • TapCart

Categories

Pricing

Choose the plan that best fits your business.

Free

Free to install

SavedBy collects a nominal fee from your customer based on order value

All charges are billed in USD. See all pricing options

Reviews (55)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 2, 2026

SavedBy Support has truly exceeded my expectations. They are attentive, flexible, and an absolute pleasure to work with. The collaboration has been outstanding from day one. I have nothing but good things to say about both the platform and the team. The platform is easy to understand and use, onboarding was thorough, they have helped us guide our customers through the claims process. The entire experience has been smooth and seamless.
Implementation was a breeze, and I love how customizable SavedBy is to meet the specific needs of our organization. Their support team is fast, friendly, attentive, and genuinely great to work with. The customer experience is phenomenal, and installation was completely painless. Being able to reach them on Slack is the best! Overall, I’m incredibly impressed with SavedBy, the platform, and most importantly, the partnership. They are truly a top-notch partner, and I highly recommend them!

Optimize Minerals
United States
4 months using the app
August 28, 2026

We have worked with SavedBy for years now. They are very flexible and accommodating to our needs. This was a refreshing change after working with some of their competitors. They give us full ownership over the experience, which is critical for our brand. They've alleviated the workload for our customer service team as well, which has been great. Overall a great working relationship with the SavedBy team and would recommend.

Pit Viper
United States
Over 3 years using the app
August 27, 2026

Savedby support has exceeded my expectations. They are also attentive and flexible. The Collaboration has been outstanding. The Savedby platform is easy to understand and use. The onboarding was thorough, and they even provided email macros to help our customers file claims. The experience has been smooth and easy.

UMZU
United States
About 1 year using the app

Support

App support provided by SavedBy.io.

Developer

SavedBy.io

2255 Sheridan BLVD, Unit C 246, Edgewater, CO, 80214, US

Launched

March 30, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, Shopify Payments, Shopify Functions, Online Store, custom data, other data

  • Edit customers

    Customer data, customer tags

  • Edit products

    Inventory, products, product listings, collections

  • Edit orders

    Draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, returns, shipping information, third-party fulfillment

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift card transactions, gift cards

  • Edit store credit

    Store credit account transactions, store credit accounts

  • View Shopify Payments

    Shopify Payments disputes

  • Edit Shopify Functions

    Cart transforms, delivery customizations

  • Edit Online Store

    Online Store script tags, theme, checkout page, Online Store pages

  • Edit custom data

    Metaobjects

  • Edit other data

    Checkout branding settings, locations, Shopify Markets settings, price rules, publications of products on sales channels, purchase options, product and variant inventory, product in-store pickup availability and locations, product tags, selling plans

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