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I just made a review and gave 2 stars stating that the app only allowed my to set a printable area of 200mmx200mm, they reached out and said it was fixed. Now that i try to reinstall the app, i cant. I click install and they never even programmed their page correctly to link to the install page. I gave them a second chance but they wasted that and my time. I dont have time to waste. These developers dont have it together.
Hi Mprint Signs & Design LLC,
We apologize for the confusion and any inconvenience caused. It seems there might be a misunderstanding, as we haven't received any communication from you at the support email we provided. As we mentioned earlier, the printable area is not limited to 200mmx200mm and can be adjusted to meet your specific requirements.
Our app is functioning correctly, and we are continuously making updates to improve its performance. If you're willing to give us another chance, we'd be happy to set up a call and ensure the app works perfectly for your needs.
Please reach out to us at info@scaleupprint.com so we can assist you further.
Best regards,
Team Scale-Up Print
Great App!
Give them Ideas on how they can improve things & they want to work with us!
Great value for money, easy to set up and always on hand to help and work with us!
Well worth the app! if you need anything use these people!
Thank you so much for the fantastic review! Your kind words about the app being easy to set up, great value for money, and having always-available support mean the world to us. It truly motivates us to keep making the app even better.
We're always looking for ways to improve and enhance our app, so your feedback is incredibly valuable to us. If you have any specific ideas or suggestions on how we can make things even better, please feel free to let us know.
We're also excited about the opportunity to collaborate with you further. Whether it's implementing your ideas, providing additional support, or exploring new features together, we're here to help in any way we can.
Thank you again for your support and recommendation. We're honored to have you as a valued user, and we look forward to continuing to serve you in the future!
Warm Regards,
Team Scale-up Print
Amazing app, solved me lots of small problems! Recommended!
Thank you so much for your kind words! We're thrilled to hear that our app has been helpful in solving your problems. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! Thanks again for choosing our app.
Warm Regards,
Team Scale-up Print
Seems like someone started the app and never finished it. Half of the buttons don't work, their website isnt even fully launced. Currently trying to figure out how to cancel since it isn't properly set up
Dear PictureItEngraving, apolozies for the inconvience caused.
As we were updating a few functionalities, you happened to see some disconnect on our app. However, it's absolutely in working condition. In case, if you are facing difficulties in using our Scale-up print designer app then please connect with us at info@scaleupprint.com, we will provide all the support needed to make our Scale-up print designer app work successfully in your Shopify store.
Please rest assured that our functionalities are working and we are continuously working on improving our Scale-up print designer app.