Reviews (105)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its reliable and timely order fulfillment, which boosts customer satisfaction and is ideal for dropshipping businesses. It offers competitive pricing, automated order handling, strict quality control, and easy product import capabilities. Additional features like customized packaging and analytics are available, though some merchants have reported issues with these. The app is praised for its fast shipping and responsive customer support, with agents like Mia noted for their quick and effective problem-solving skills.

Edited May 15, 2021

Most of the time NextChain is good. Their Customer Service is Excellent, even when they do not know the answer & they admit they don't know the answer. Their help & trouble shooting is also good. Their processing & shipping is still a bit slow but I think that will be resolved in time. I would recommend them to my friends & family but as I said the shipping & processing is slow. I used NextChain for 14 months.

Hilyard's Unique Essentials
United States
About 1 year using the app
Beidou Linkage Technologies replied April 15, 2021

thank you, we will improve our service