Overall rating
2.5
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
September 13, 2023

I would have added 0 stars but is not an option. I downloaded this app to my store and tried to set up to see how this app works, but immediately I got notification to upgrade. I reached out to support to explain how is this, this was the response "Hey there, thanks for reaching out. Your account is locked because you are using some of premium features. To continue using the app please update your plan. Thanks." I responded by saying that i did not get a chance to see the app in action so how should I upgrade on that basis and the response was, "I understand your frustration. Feel free to do whatever will make your life happier" I think this was insulting. I would not recommend .

Walpo Jamaica Tours
Jamaica
5 days using the app
ShopBooster 🚀 replied September 15, 2023

We appreciate your feedback, but we take all user reviews seriously, and it's essential for them to be accurate and fair. We have thoroughly reviewed your concerns, and we couldn't find any evidence supporting the claims you've made.

We encourage open and honest feedback, and if you have specific issues you'd like to discuss or if you encounter any real problems with our app, please don't hesitate to reach out to our support team directly via email support@shopbooster.co. We're here to assist you and resolve any genuine issues you might have.

Thank you for your understanding, and we hope to provide you with a better experience in the future.