Marketing | Conversion
Scribeless

Scribeless

by Scribeless

Delight customers with handwritten notes and gift messages

4.1 of 5 stars(8 reviews)
Free to install. Additional charges may apply.

Delight customers

A personalized handwritten note makes the customer experience so much more memorable, and is a great way to make gifting feel more special

Improve retention and reviews

Developing a personal relationship with customers builds loyalty. Our clients have increased retention by 35%, and tripled five star reviews

Print beautiful gift notes

Make gifts feel more special by adding a gift note field to your checkout. Automate everything and print notes while the order is fulfilled

About Scribeless

Handwritten notes will make your customers smile.

We make it as easy as sending an email.

People love handwritten notes. It feels special and is a great way to show your customers that you care. We've developed technology for businesses to automate handwritten marketing at scale. Automatically send notes in the post, or print personalized notes in your facility to include in packages.

Print yourself

Automatically print personalized handwritten thank you notes in your facility, while the order is being fulfilled. You will be given a printer recommendation when you sign up based on the number of notes you will need per month. If you already have a high-resolution printer in your facility then please contact the support team to get the device registered with our companion software.

  • Completely automated from checkout to fulfillment
  • Suitable for up to 20,000 notes per day
  • WMS integrations for 3PLs

Automatic gift notes

Make your gifting experience feel more personal by printing realistic handwritten gift notes in your facility.

  • Create beautiful designs with our drag and drop stationery editor
  • Connect the Shopify gift note field for seamless integration with your checkout
  • Install our checkout widget so customers can select a handwriting style and see their message render in real-time

Thank you notes

A handwritten note is a great way to thank customers for their purchases. Our clients have increased customer retention by 35%, triple 5-star reviews, and doubled the number of customer referrals.

  • Make personalized product recommendations based on the items purchased
  • Create segments with different messages, such as first-time customers, high-value orders, or customers with special tags
  • Enrich your customer experience with personalized QR codes. Redirect to product landing pages, review forms, or complementary online content, such as a video.

We print and send for you

Send personalized handwritten notes and envelopes in the post from our facilities in the US, UK, and CA. We use luxurious materials, first-class stamps, and get everything in the post within one working day.

  • Follow up on orders to stay front of mind with top customers
  • Increase customer retention and product reviews
  • Enrich your customer experience with personalized QR codes. Redirect to product landing pages, review forms, or complementary online content, such as a video.

But does it look real?

Yes. We use AI to learn real handwriting and recreate it with variability and imperfection. It looks exactly the same as real writing.

This technology has convinced over a million people since we launched in 2018. If you're still not sure, we suggest requesting a sample from our website.

Integrates with

  • zapier,
  • hubspot,
  • rest,
  • Flow

Media gallery

  • Scribeless Shopify App. Thank customers for their orders.
  • Design your stationery, write your message, choose handwriting
  • Track customer retention, reviews and analytics in dashboard

Support

Pricing

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Flexible monthly subscription for both printing and direct mail. Pricing reduces with volume. See scribeless.co/pricing

4.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    75% of ratings are 5 stars
    (6)
  • 4 of 5 stars
    13% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    13% of ratings are 1 stars
    (1)
View all 8 reviews

Most recent reviews

Cyrus Clothing

Rating
5 of 5 stars
Last edited
August 14, 2021

Incredible service and app. We have been using Scribeless for a while now and our customers enjoy the messages they receive. Easy to set up and use. Has been nothing but positive for our business. Highly recommend.

CaliConnected

Rating
1 of 5 stars
Posted
August 10, 2021

Horrible experience. They obviously have gotten too big for their own good. We've been with them since before they had their app and instead were using zapier. They had issues back then and they have even more issues now. Billing was constantly off. We paid for gift card inserts, and they sent hundreds of cards without them at one point. Last nail in the coffin was when they were going to make a fix to not include our eBay sales. We never heard from them and instead they just paused our campaign completely, when they were never told to do so. We reached out and we were told it was their mistake, but then we found another billing error. At that point they were supposed to reach back out to us once billing was fixed and give us a credit. Sam never reached out again, this was now the second time of no follow-up. We've dealt with James, Sam, Oliver, Robert as well as others, and it's always the same. They don't care about the customer at all. Go elsewhere there are plenty of services doing the same as scribeless outside of Shopify that are capable of delivering.

Developer reply

August 11, 2021

Hi Nass, we appreciate the feedback but are obviously very disappointed to see this. I know that you’ve faced some issues with the platform, but don’t think this is a fair reflection of our service. We really care about our customers and go to great lengths to accommodate everyone’s needs, and have even developed features specifically for CaliConnected. The 'fix' to exclude your eBay sales was a new feature we were building at your request, and your campaign was paused until it was released because you told us that you didn’t want your eBay customers to receive the notes. When we realised this misunderstanding we apologized, gave you some free credits, and explained why we took the approach we did. As we explained over email, the feature was delayed because several of our engineers contracted COVID. It has been a difficult period and we have been stretched, but we’re more committed than ever to delivering a brilliant service. We would love to talk to you about this further and try to make things right. I will reach out to try and arrange a call, and hope that you will reconsider this review.

Habox

Rating
5 of 5 stars
Posted
December 10, 2020

We absolutely love this app. It allows us to deliver a wonderful personal touch without the hassle of writing out each and every note to our customers. The team are incredibly helpful, and always there to help with any issues we have had. Would 100% recommend! We have also used it to handwrite notes to our influencers/ambassadors to update them with our business news in a more personal way than an email!

View all reviews