SEA Post Purchase Survey App

SEA Post Purchase Survey App

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.9 (152)
Developer
SEA Commerce

Post purchase survey: Unveil actionable insights with analytics, without distraction for customers

SEA Post Purchase Survey helps you gather valuable customer feedbacks from 8+ question types & NPS. Create fully customizable surveys (with the 24/7 support from our team for most possible customization), place them on customer's journey: Product pages, emails, exit intent, and thank-you pages. Target the right customers using tags, pages visited, and purchased products. Analyze responses with clear charts and reports for actionable insights.

SEA Post Purchase Survey helps you gather valuable customer feedbacks from 8+ question types & NPS. Create fully customizable surveys (with the 24/7 support from our team for most possible customization), place them on customer's journey: Product pages, emails, exit intent, and thank-you pages. Target the right customers using tags, pages visited, and purchased products. Analyze responses with clear charts and reports for actionable insights. more
  • Target right customers: Use tags, visited pages, and products to target
  • Distribute surveys: On-site, exit intent or post purchase like thank-you page
  • Visualize results clearly: Analyze responses with analytical charts and reports
  • Automate with Shopify Flow: Add surveys to your tech stack
  • Work with all email apps: Effortlessly add survey to any email to customers
Popular with stores like yours
Based in United States

Languages

English, French, German, Japanese, Spanish, and Chinese (Simplified)

Works with

Pricing

Free

Free

  • 30 responses/mo
  • 1 active survey
  • 1 extra language
  • Data analytics
  • Unlimited impressions
  • Unlimited survey templates
  • Survey segmentation
  • 24/7 live chat support

Starter

$19 / month

  • 500 responses/mo
  • 1 active survey
  • 1 extra language
  • Data analytics
  • Unlimited impressions
  • Unlimited survey templates
  • Survey segmentation
  • 24/7 live chat support

7-day free trial

Growth

$49 / month

  • 1,000 responses/mo
  • 10 active surveys
  • 2 extra languages
  • Data analytics
  • Survey discounts
  • Conditional logic
  • Multiple integrations
  • Premium support

7-day free trial

Premium

$139 / month

  • Unlimited responses/mo
  • Unlimited active surveys
  • Unlimited extra languages
  • Data analytics
  • Dedicated support manager

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (152)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use, quick setup, and seamless integration. They appreciate the customizable surveys, targeted based on products or customer behaviors, and the non-disruptive performance. The responsive customer support and real-time response tracking are also noted benefits. Additionally, its cost-effectiveness and the option to incentivize survey completion make it a valuable tool for gathering customer feedback post-purchase.

Edited January 18, 2026

This survey tool is really good.
I like that it's so easy to set up, add a completion incentive and target it to certain product pages or visitor behaviours.
Support is on the ball and will reply within a few minutes, and is very knowledgeable.

Changed my original rating from 5 to 3 after using the reporting and analytics.
Both are exceptionally basic, ultimately you need to export the responses and do your own analysis. The built-in tool does not do any pattern analysis or summarise survey response themes, etc.

BikesOnline AU
Australia
3 months using the app
December 10, 2025

I had a bit of a time setting it up, but the support team was so patient and responsive. Ethan walked me through the steps through our chat support, and I'm excited to have this feature up and working on my site!

Coco Coquette
United States
4 months using the app
November 24, 2025

Very positive experience. Customer support is quick to respond and resolve issues. Highly recommended!

DemmyLab
Italy
5 months using the app

Support

App support provided by SEA Commerce.

Developer

SEA Commerce

Peace Centre, SG

Launched

December 10, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, store analytics, Online Store, Shopify admin

  • Edit customers

    Browsing behavior, customer data

  • View products

    Products, collections

  • Edit orders

    All order details for the last 60 days

  • Edit store analytics

    Pixels

  • Edit Online Store

    Online Store pages, theme

  • Edit Shopify admin

    Files

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