SEA Post Purchase Survey App

Name: SEA Post Purchase Survey App
Brand: SEA Commerce
Rating: 4.9 (158 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (158)
Developer: SEA Commerce

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Understand customers by post-purchase & attribution survey

Post purchase survey: Unveil actionable insights with analytics, without distraction for customers

SEA Post Purchase Survey helps you gather valuable customer feedbacks from 8+ question types & NPS. Create fully customizable surveys (with the 24/7 support from our team for most possible customization), place them on customer's journey: Product pages, emails, exit intent, and thank-you pages. Target the right customers using tags, pages visited, and purchased products. Analyze responses with clear charts and reports for actionable insights.

Target right customers: Use tags, visited pages, and products to target
Distribute surveys: On-site, exit intent or post purchase like thank-you page
Visualize results clearly: Analyze responses with analytical charts and reports
Automate with Shopify Flow: Add surveys to your tech stack
Work with all email apps: Effortlessly add survey to any email to customers

Popular with stores like yours: Based in United States

Languages

English, French, German, Japanese, Spanish, and Chinese (Simplified)

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Klaviyo
Google analytics
OpenAI
Mailchimp

Pricing

Free

Features

30 responses/mo
1 active survey
1 extra language
Data analytics
Unlimited impressions
Unlimited survey templates
Survey segmentation
24/7 live chat support

Starter

$19 / month

Features

500 responses/mo
1 active survey
1 extra language
Data analytics
Unlimited impressions
Unlimited survey templates
Survey segmentation
24/7 live chat support

7-day free trial

Growth

$49 / month

Features

1,000 responses/mo
10 active surveys
2 extra languages
Data analytics
Survey discounts
Conditional logic
Multiple integrations
Premium support

7-day free trial

Premium

$139 / month

Features

Unlimited responses/mo
Unlimited active surveys
Unlimited extra languages
Data analytics
Dedicated support manager

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (158)

Overall rating

4.9

Counts per rating level

96% of ratings are 5 stars
151
3% of ratings are 4 stars
4
2% of ratings are 3 stars
3
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its ability to collect valuable customer insights through customizable, easy-to-integrate surveys. They appreciate features like targeting specific products or behaviors and the option to offer incentives for survey completion. The app's performance is smooth and reliable, with responsive customer support praised for efficiently resolving technical issues.

Edited January 18, 2026

This survey tool is really good.
I like that it's so easy to set up, add a completion incentive and target it to certain product pages or visitor behaviours.
Support is on the ball and will reply within a few minutes, and is very knowledgeable.

Changed my original rating from 5 to 3 after using the reporting and analytics.
Both are exceptionally basic, ultimately you need to export the responses and do your own analysis. The built-in tool does not do any pattern analysis or summarise survey response themes, etc.

BikesOnline AU

Australia

3 months using the app

December 10, 2025

I had a bit of a time setting it up, but the support team was so patient and responsive. Ethan walked me through the steps through our chat support, and I'm excited to have this feature up and working on my site!

Coco Coquette

United States

4 months using the app

February 12, 2026

Pamela was extremely helpful and answer right away

Get It for Your Pets

United States

25 days using the app

Support

App support provided by SEA Commerce.

Resources

Developer

SEA Commerce

Peace Centre, SG

Launched

December 10, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system