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We've been really happy with this app! It's super easy to use, but it solves a very real problem. We were losing customers at checkout when they entered invalid or expired discount codes, and this gives us a chance to recover those sales instead of letting high-intent shoppers leave frustrated.
The team behind the app has also been fantastic to work with. They're proactive, responsive, and genuinely invested in helping merchants succeed. Definitely recommend for any store looking for an easy CRO win!
With everyone using Honey or other coupon extensions these days, people are always trying random dead codes on my store. This app catches them when the code inevitably fails and offers them a fresh code to just finish the checkout. Really smart way to keep people from leaving your site to go Google for discounts.
I installed this right before our big May launch because I knew people trying old codes from last year would be an issue. Best decision ever. It paid for itself almost instantly. Plus,the developer is actually proactive and checked in to make sure things were running smoothly under the heavy traffic and Highly recommend giving it a try.
Genius. Why doesn't Shopify just have this built in? It saves so many lost sales for me.
We run a lot of seasonal sales, so we constantly have old promo codes floating around out there. Customers would literally email us angry that 'WINTER20' wasn't working in May, or they'd just abandon the cart entirely. I found this app by accident and it's been a total game changer. If they put in a dead code, the app just gives them a small working one instead to keep them happy. It saves me answering angry emails and saves the sale. Also shoutout to the dev team, they were incredibly professional and helped me tweak the design so it matched my brand perfectly
Literally installed in 5 minutes. Works perfectly in the background and the devs are awesome.
Love it. Does exactly what it says it does. Stopped people bouncing when old codes fail
Does the job. I like that it's not a super aggressive, spammy popup. It just quietly helps out when someone gets stuck with a bad coupon code. Good app, good support, no complaints here.
So simple but it just works. I don't lose sales to coupon hunters anymore
Great app... wish I found it sooner. I always hated losing customers at the very last second. Works beautifully and the support team actually reached out to me first to make sure everything was running ok!! 5 stars.
I am so impressed with Second Chance. I was staring at my analytics wondering why my cart abandonment was so high at the very final step. I finally realized people were trying discount codes, getting a red error message, and giving up. This app intercepts that exact moment. It feels really nice to give the customer a pleasant surprise instead of an error. The team behind it is super proactive too, fast replies to my questions
Literally installed in 5 minutes. Works perfectly in the background and the devs are awesome.
With everyone using Honey or other coupon extensions these days, people are always trying random dead codes on my store. This app catches them when the code inevitably fails and offers them a fresh code to just finish the checkout. Really smart way to keep people from leaving your site to go Google for discounts.