Segment , 11 reviews

Overall rating
3.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
July 19, 2023

Their customer service basically doesn't understand any technology, but they basically can't provide any help. I wasted almost a month on this app and got nothing. Sales fell sharply. This app is not recommended, it's a huge pitfall, I contacted them over 30 times and everyone told me it's not their job and need to find an executive, it sounds ridiculous, no support

Vivid Light Bars
China
18 days using the app
Littledata replied August 1, 2023

Hi there,

Thank you for sharing your feedback!

I can see several conversations have been open between your store and our team, but unfortunately our initiatives to jump on a call and assist live were denied.

We have provided you with the documentation needed to obtain the results that you were looking for and offered guidance to see the data that Littledata provides, but your interest was for something else.

We appreciate the time to leave a review - every piece of feedback helps us learn and get better.