Segments Analytics

Segments Analytics

by Tresl Inc.

Increase repeat revenue with prebuilt segmentation & insights

5.0 of 5 stars(33 reviews)

Actionable insights & reports

Unlock your data to know when & what customers are buying. Take action with timely recommendations to increase repeat sales & order value.

1-click customer segmentation

Get 30+ prebuilt customer segments like Most likely to churn and Top spenders instantly. Build campaigns by segment to increase conversions.

Sync across marketing channels

Sync segments across email, Facebook, and Google to build targeted campaigns. Lower CAC with custom audiences built from the best customers.


About Segments Analytics

Powerful marketing analytics & automation. In today's hyper-competitive marketplace, generic metrics and email blasts are no longer sufficient. Segments is built by former data scientists from Linkedin to give you analytical powers without the price tag, so you can uncover hidden data insights and take action via prebuilt segmentation to grow your business.

Stores with the most success on Segments have:

  • 100+ orders per month
  • 10,000+ total customers
  • 50+ product SKUs
  • 6+ months of order history

Automated customer segments

  • Most likely to purchase
  • Most likely to churn (lapse)
  • Lifecycle stage: Active, At risk, Churned
  • Buyer stage: One timers, Repeats, Loyals
  • High spenders (whales)
  • At risk high value
  • Churned high value
  • Discount buyers
  • Active subscribers
  • Wholesale customers
  • + Custom segments created with attribute, product, tags, and demographic filters

Metrics & KPIs per segment

  • Customer lifetime value (CLV or LTV)
  • Average order value (AOV)
  • Average revenue per user (ARPU)
  • Frequency
  • Repeat customers rate

Advanced insights

  • Customers moving through Lifecycle x Buyer stages
  • Monthly customer cohorts — ARPU, repeat rate, Churn
  • Average time to first purchase and between purchases
  • Order timing for 1st, 2nd, 3rd+ through lifecycle
  • Email campaign open rate, click rate, conversions, and revenue within 7 days and 30 days
  • Hot and cold trending products & product variants
  • First purchase product cohort —ARPU, repeat rate, AOV, CLV
  • Cross-sell product combos

Additional benefits and features:

  • Deeply understand customers using key metrics like lifetime value, AOV, ARPU, AOPU, conversions, and churn rate across different historical date ranges
  • Measure performance across all time periods, including monthly cohorts across 30, 60, 90, and 180 day periods
  • Map the customer journey for different segments and buyer types to understand timing, products, and device usage
  • Integrate with email service providers (Klaviyo, Mailchimp, ActiveCampaign, Bronto) to show campaign performance including open and click rates
  • Report on funnel analytics across acquisition, activation, retention, and churn
  • Export to Facebook custom audience with CLV for easy lookalike campaigns
  • Save $$$ on email by suppressing low value and inactive user profiles
  • Great replacement for various tools like Google Analytics, Data Studio, Glew, Conversific, Kissmetrics, Mixpanel, Metrilo, OrderMetrics, Littledata

Unlike email marketing services, Segments is native to your core ecommerce data and acts as the decision engine for marketing and other objectives. Plug and play Segments with other email and messaging tools — there are no switching costs.

Integrates with

  • Klaviyo,
  • Mailchimp,
  • Facebook Audience,
  • ReCharge,
  • ActiveCampaign,
  • Bronto

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Support

Pricing 14-day free trial

See all pricing options

Free Forever

Free to install

Always available, always free. Get 30 days of customer insights and performance metrics; only upgrade when needed.

  • 30 days of data analysis

  • 50 customers per export

  • 30+ metrics including AOV, CLV

  • Executive Summary

  • Basic analytics

Small Business

$79/month

Automated segmentation, advanced analytics, and filtering & syncing up to 5,000 customers per segment

  • Everything in Free +

  • 1 year of data analysis

  • 5,000 customers per export

  • 2 staff accounts

  • Automated segments

  • Customer filtering & analytics

Growth

$239/month

Everything in Small Business + more historical data, more exports limit, and product analytics

  • 2 years of data analysis

  • 25,000 customers per export

  • 5 staff accounts

  • Automated segments

  • Customer filtering & analytics

  • Product analytics

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

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Most recent reviews

Promix Nutrition

Segments gave me a level of data that was extremely helpful in improving ads, email flows, and site design. The call with their team was by far the most helpful data analytics call that I have ever had. Great product!

Curiada

I highly, highly, recommend Segments by Tresl. I've been working in digital marketing for 10 years, and I would recommend this app/service as highly as any I've ever endorsed. We've been using Tresl and interacting with the team for more than 2 months, and their app + the service they provide has had a significantly positive impact on our business. Their stand alone app is exceptional, and on the support front they've been extremely helpful from the top down; John, Tony, Dan and Puhsin are remarkably intelligent, thoughtful, kind, and responsive. I promise I'm not invested in their company, nor is this an incentivized review. They're great people making a great product to help businesses succeed. Feel free to contact me directly for feedback about this app; joey@curiada.com. Cheers!

Replica Surfaces

Segments is an excellent app. The team truly cares about your experience and the insights are invaluable. 100% happy with Segments.