Advanced customer intelligence to turn customers into repeats

Do you know who your best customers are, what they buy, how often, and how to replicate their success? Segments gives you best-in-class customer analytics to help you understand your customers through their buying journey.

Intelligence layer between your data and marketing

Take your segments on the go - deploy across multiple channels: emails, facebook, sms etc. with centralized segmentation and single source of truth.

Get started today with a free 14-day trial on our Individual Stores plan (automatically applied on signup). To continue on our premium afterward, you can upgrade and will be prompted to accept payment via Shopify billing.

Top 5 reasons to install Segments

1. Measure performance — personalized recommendations on what is working and what needs tweaking across acquisition, activation, retention, and churn
2. Suppress inactives — a reduction in active profiles saves you $$$ with email service providers like Klaviyo and MailChimp
3. Increase CLV — find your top customers by CLV and work backwards to generate more repeat purchases, target at risk customers before they churn
4. Build winning lookalike audiences — easily build and test LLAs by segmenting based on top customers by region, collection, and tag
5. Market precisely — identify the best time to reach out for each customer segment, dynamically time campaigns with smart, relevant offers

Key benefits and features

• Pre-built customer segmentation across purchase patterns & RFM
• Filter by date ranges, tags, and segments to view updated metrics & insights
• Integrate and sync with top email service provides like Klaviyo and Mailchimp
• Manage multiple stores with single login; create multiple users per store

Our Story

Segments was founded by two former Data Scientists from Linkedin. We saw a real need to connect merchants with the power of advanced analytics & data mining. The world of ecommerce is getting hyper-optimized with data, and we need to give merchants all the data powers so they can compete with the likes of Amazon. Join us in our mission to give ecommerce back to the people!

As part of our social mission, we would like to give all merchants with <$5k monthly revenue a complimentary access to all premium features.

We love agencies

Our agency customers are able to scale and enhance their analytics capabilities with our offerings, allowing them to focus on building strategies and delivering more value to clients. We have single login for managing multiple stores, and up to 5 seats on our premium plans — room enough for you, your client, and your staff. Last but not least, we have a 24 hour SLA for any site-up issues, and 14-day free trial so add those stores for insights on sales calls!

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