Reviews (62)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 5, 2023

Great app to integrate with Klaviyo and determine valuable information such as CLV in a visually appealing way. The app is simple to navigate and I enjoy the FilterGPT option to build segments quicker as it is very intuitive. We have also found Segments to be particularly useful in the process of building our Loyalty customer segmentation.

The team at Segments are have always been very responsive and helpful making the use of the app even more beneficial to us.

St Frock
Australia
10 months using the app
February 28, 2024

This is the most underrate analytics tool out there on Shopify. Segments provides amazing insights on cohort analysis - we're able to parse data tailored to our questions and needs.

This allows us to take cohort data and easily put actions behind it (campaigns, new audience targeting, CRO with other tools) with it.

John, the founder, is also extremely helpful in walking through the platform with you. We recommend Tresl has a top 5 tool for store growth.

Higround
United States
10 months using the app
August 2, 2022

This app really helped us identify segments such as churned customers, loyal customers, and more to integrate into our email marketing on Klaviyo. The dashboard is super easy to use and the data is really useful. Also, Brian from the team has been really helpful whenever we had any questions and is always quick to respond! I highly recommend this app to anyone who is looking to improve their email marketing!

Marijuana Packaging
United States
9 months using the app
April 15, 2021

Segments gave me a level of data that was extremely helpful in improving ads, email flows, and site design. The call with their team was by far the most helpful data analytics call that I have ever had. Great product!

Promix Nutrition
United States
8 months using the app
Tresl Inc. replied July 12, 2021

Wow, thanks for the glowing review! We are very happy to hear the data review call was helpful. Please let us know how we can continue to be better!

April 29, 2020

Segments is the best app discovery for our business in ages! All of the data I want and need broken down into intelligible and actionable bite-sized pieces!

Roma Designer Jewelry
United States
8 months using the app
Tresl Inc. replied July 12, 2021

Thanks! Breaking down data into actionable pieces is what we love to do. It's all about knowing your customers and taking action to make them happier!

Edited September 20, 2020

These guys are whizzes at data visualization, and are super helpful + responsive with custom requests that come with your product catalog. The app keeps improving and as such, is a key tool for our whole team to better understand customer behavior.

Live Tinted
United States
8 months using the app
Tresl Inc. replied July 12, 2021

Thanks so much! We are very excited to learn Segments has become a key tool for the whole team. With your support, we will continue to improve our product and add even more powerful insights.

March 1, 2022

Segments Analytics is one of my favorite Shopify apps, we started on the free plan but upgraded to the Growth plan... its worth it! I've learned so much about various segments of our customers (cohort, purchaser of X product, customers who we've engaged with Y marketing initiative) using the app. It has the cohort analysis that you'll find with other apps, but gives you the ability to cut (segment) that data in a lot more nuanced ways! The app provides a level of intelligence that'd I've only seen larger orgs with a data science team have access to. I'm very happy to have these insights at my finger tips. Also, the customer services for the app is great. Any time I've had questions, I've gotten an answer within a couple hours.

Soft Services
United States
7 months using the app
November 29, 2023

great support, if you have a feature request they are great about adding it to the tool

MASA Chips
United States
6 months using the app
Tresl Inc. replied December 4, 2023

It's customers like you who inspire us to continually enhance our tool and level up our features. Thank you for being a part of our journey for the past six months, and we look forward to supporting your future feature needs!

March 6, 2020

A great app! Helped us to reduce churn rate and to increase personalisation. Product analytics is good for inventory planning. The best thing is it's price because similar solutions of segmentation are quite expensive. Support is instant too.

yesonline.pk
Pakistan
6 months using the app
Tresl Inc. replied July 12, 2021

Thanks! So glad to hear you've been able to reduce churn and personalize your marketing programs. We definitely pack a bunch of value!

April 26, 2019

Thank you Segments team. This app really clears our mind of understanding our customers. Segments showed me which metrics I need to pay attention to. It helps us find our best customers and CLV, which is hard to calculate on our own. The pre-built segments are very useful for me so I don’t have to spend time digging around to know what customer segments exist and what triggers to set. The support team is really helpful, they are always there whenever we need helps. Overall, Segments is an app that very easy to use and understand. Highly recommended.

Mute by JL
United States
6 months using the app
Tresl Inc. replied July 12, 2021

Wow, thanks for the awesome review.
We will continue to improve our product with your support. :)