Reviews (62)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 6, 2019

Great App! I would HIGHLY recommend it! I use this app daily on two stores to analyze customer and product data so I can make better business decisions. And If you use Klaviyo, it is the perfect companion app to build segments for targeted emails and ad campaigns.

Also, the support is the best I've received so far from any Shopify App. John and his team are responsive to new features. A+++

Mouldings.com
United States
5 months using the app
Tresl Inc. replied April 19, 2019

Thank you for your continued support and putting your trust in us! We love helping merchants get the most out of their email by turning customer insights into segments that convert!

April 11, 2019

really easy to use, lots of great insight and love the tips on what to do and where to improve for my marketing! Thank you!

Angie Somm
United States
5 months using the app
Tresl Inc. replied April 19, 2019

Glad we were able to provide useful insights and tips to help you drive marketing dollars! We will continue to add more automation to make the experience even better!

June 29, 2020

We originally installed Segments to have access to better customer and product data which helped inform business decisions. We were happy with the mid-tier analytics we had access to. We realized our business needed even deeper insights and decided to upgrade our Segments account to the Enterprise level which gives us access to the team behind Segments to act as our data analysts. We've worked on countless projects with the team and have received reports and recommendations around specific business cases that have changed how we're thinking about product assortment and customizing our marketing strategy based on insights.

Sol de Janeiro
United States
5 months using the app
Tresl Inc. replied July 12, 2021

Thank you for the amazing review. We are truly happy and honored to be working with intelligent marketers and data savvy brands like Sol de Janeiro!

June 2, 2019

Really impressed with the Segments app. Helps get clarity on CLV, and other key metrics that arnt easily available on Shopify. We use Recharge for subscriptions and the Segments data tags and filters help us separate subscriptions and non-subscriptions ARPU to see whether we are moving in the right direction. Well done

Vivo Life
United Kingdom
4 months using the app
Tresl Inc. replied July 12, 2021

Thanks so much for the review! We will continue to improve our product with your support. Thanks for making us a part of your growth story!

Edited May 25, 2021

It's very useful because it is easy to get data that we have to assign a data scientist to make it usually. And customer support are very awesome. I ask request so many times, then they response very quick and kind.
If you want to growth your business by your data, I highly recommend this app. I request more app that can integrate.

gray
Japan
4 months using the app
Tresl Inc. replied May 26, 2021

Thank you so much! Glad we could help, and we are happy to be your data scientist :D

July 11, 2022

Easy to use and can easily customize the reports you need! The team was great to answer questions and were clear with directions and answers.

Evan Alexander Grooming
United States
4 months using the app
Edited June 30, 2022

This product gives you an immense amount of value. Coming from a place of manually attempting to calculate things like repeat rates, churned customers, segmentation, etc... The Segments app is like having a digital marketing research team at your fingertips, extremely easy to navigate, integrate with the rest of our tech stack, and the customer service team is always a click away.

Elmhurst 1925
United States
4 months using the app
November 24, 2022

I am so glad I discovered segments. It gives me easy access to data that I previously been unable to see at glance and it then seamlessly integrates this data with my facebook and email marketing. I love it. So many detailed layers to work with. Brian has been immensely helpful in getting me setup and has gone above and beyond to ensure we get the most out of segments. I highly recommend!

Real Chai
Australia
3 months using the app
Tresl Inc. replied December 6, 2022

Appreciate the amazing review! We love working with our customers directly to make sure they get the most value out of their data. Thanks for believing in us and working directly with Brian to get everything set up...we're here to help!

April 1, 2021

I highly, highly, recommend Segments by Tresl. I've been working in digital marketing for 10 years, and I would recommend this app/service as highly as any I've ever endorsed. We've been using Tresl and interacting with the team for more than 2 months, and their app + the service they provide has had a significantly positive impact on our business. Their stand alone app is exceptional, and on the support front they've been extremely helpful from the top down; John, Tony, Dan and Puhsin are remarkably intelligent, thoughtful, kind, and responsive. I promise I'm not invested in their company, nor is this an incentivized review. They're great people making a great product to help businesses succeed. Feel free to contact me directly for feedback about this app; joey@curiada.com. Cheers!

Curiada
United States
3 months using the app
Tresl Inc. replied July 12, 2021

Wow, thank you so much for these kind words and the support. We really appreciate you are a champion and a reference for us, Joey!

August 4, 2021

This app has been a fantastic addition to our site. It provides some really interesting data for us to use. It is especially handy being able to segment our customers (we use customer tags for different pricing on site) and now with a few simple clicks we have all the key metrics we need at our fingertips instead of ploughing through endless spreadsheets to analysis monthly sales. The playbooks are also really helpful, and although our email system doesn't have an available integration with segments, it still allows us to build a workflow for each of the main lifecycles of our customers. There are some new releases in V2 that I haven't had chance to fully look into as yet, but the product relationship area is sure to grow sales. And we will definitely be making use of the Facebook integration that has been recently added. The support team are second to none. we've had a couple of instances where we needed to chat and the team (John specifically) reply quickly, and are super friendly and helpful. Don't be put off by the cost, the insight this app gives has saved hours of my time, and is working in growing our sales each month. It's definitely one that is going to pay for itself.

Lily & Loaf
United Kingdom
3 months using the app
Tresl Inc. replied November 6, 2021

Thank you for the awesome review! We can't wait for you to try the product relations and continue to find areas to optimize and grow sales.