Reviews (67)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 2, 2022

This app really helped us identify segments such as churned customers, loyal customers, and more to integrate into our email marketing on Klaviyo. The dashboard is super easy to use and the data is really useful. Also, Brian from the team has been really helpful whenever we had any questions and is always quick to respond! I highly recommend this app to anyone who is looking to improve their email marketing!

Marijuana Packaging
United States
11 months using the app
June 21, 2022

Really helping for pulling data quickly and synching customer tags across Shopify/Klaviyo. Team is really responsive and supportive! The product journey map is also very helpful.

JOHN ELLIOTT
United States
11 months using the app
December 5, 2023

Great app to integrate with Klaviyo and determine valuable information such as CLV in a visually appealing way. The app is simple to navigate and I enjoy the FilterGPT option to build segments quicker as it is very intuitive. We have also found Segments to be particularly useful in the process of building our Loyalty customer segmentation.

The team at Segments are have always been very responsive and helpful making the use of the app even more beneficial to us.

St Frock
Australia
10 months using the app
Edited August 12, 2019

This is the fastest way to get granular insights into my customer and prospect bases, build segments, and analyze crucial purchase and retention data. Segments gives you the data you need to make decisions, instantly. Shopify should acquire this app and build it into their platform.

Window Film World
United States
9 months using the app
Tresl Inc. replied August 12, 2019

Thank you! I'm glad you were able to make decisions using data from Segments. That's why were are here!

April 26, 2019

Thank you Segments team. This app really clears our mind of understanding our customers. Segments showed me which metrics I need to pay attention to. It helps us find our best customers and CLV, which is hard to calculate on our own. The pre-built segments are very useful for me so I don’t have to spend time digging around to know what customer segments exist and what triggers to set. The support team is really helpful, they are always there whenever we need helps. Overall, Segments is an app that very easy to use and understand. Highly recommended.

Mute by JL
United States
9 months using the app
Tresl Inc. replied July 12, 2021

Wow, thanks for the awesome review.
We will continue to improve our product with your support. :)

April 5, 2019

As a Shopify Expert and marketer, Segments is an absolute joy to work with. Rather than having to mine data in Google Analytics and create endless dashboards, Segments provides actionable metrics without ever having to setup a dashboard or custom report. As an agency, we've used Segments prior to its App Store launch to assess the customer behaviour on both Shopify Plus stores and new start-ups. From both a CRO and marketing perspective, it has been a godsend. Like all great app developers, these guys listen to what merchants want and take action where they can.

Blend Commerce
United Kingdom
9 months using the app
Tresl Inc. replied April 5, 2019

Thanks so much for the glowing review, it means a lot coming from an expert! We *love* our agency partners and we always listen to our customers' needs and pain points as a way to guide our feature roadmaps. We will continue to add great features and strengthen our partnership with you!

Edited September 20, 2020

These guys are whizzes at data visualization, and are super helpful + responsive with custom requests that come with your product catalog. The app keeps improving and as such, is a key tool for our whole team to better understand customer behavior.

Live Tinted
United States
8 months using the app
Tresl Inc. replied July 12, 2021

Thanks so much! We are very excited to learn Segments has become a key tool for the whole team. With your support, we will continue to improve our product and add even more powerful insights.

February 12, 2020

Segment is a game-changer for us. We're able to gain a birds-eye view on all of our cohorts--thanks to Segment's ability to blend data from order, product, and customer tables altogether. Easy navigation, actionable. Highly recommend

Ikonick
United States
8 months using the app
Tresl Inc. replied July 12, 2021

Oh wow, thank you for the amazing review. We're incredibly grateful for the comment and the support.

March 1, 2022

Segments Analytics is one of my favorite Shopify apps, we started on the free plan but upgraded to the Growth plan... its worth it! I've learned so much about various segments of our customers (cohort, purchaser of X product, customers who we've engaged with Y marketing initiative) using the app. It has the cohort analysis that you'll find with other apps, but gives you the ability to cut (segment) that data in a lot more nuanced ways! The app provides a level of intelligence that'd I've only seen larger orgs with a data science team have access to. I'm very happy to have these insights at my finger tips. Also, the customer services for the app is great. Any time I've had questions, I've gotten an answer within a couple hours.

Soft Services
United States
7 months using the app
November 29, 2023

great support, if you have a feature request they are great about adding it to the tool

MASA Chips
United States
6 months using the app
Tresl Inc. replied December 4, 2023

It's customers like you who inspire us to continually enhance our tool and level up our features. Thank you for being a part of our journey for the past six months, and we look forward to supporting your future feature needs!