SelfDesk: Order Edit & Upsell
- Pricing
-
Free
- Rating
- 5.0 (5)
- Developer
- Algo Commerce
Featured images gallery
Easily enable post-purchase order edits and upsells while minimizing support tickets
Transform your order page into a revenue-generating machine by enabling post-purchase order edits and upsells. Customers can effortlessly edit their orders, add new products, trigger refunds, and make payments, significantly reducing support tickets. This saves time and resources while enhancing customer satisfaction. The app seamlessly adds secondary payments to your orders, though these may require separate capture if using manual payment capture, ensuring compliance while unlocking new revenu
- Unlimited order edits.
- Product recommendations.
- Auto-refunds and payments.
- Detailed event logs & analytics.
- Multi-language support.
Languages
English, French, Spanish, German, Italian, Portuguese (Brazil), Portuguese (Portugal), Hindi, Japanese, Korean, Turkish, Thai, Chinese (Simplified), and Chinese (Traditional)
Works with
- Customer accounts
- Shopify Admin
Categories
Customization
Offers and recommendations
Order updates
Order management
Reviews (5)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
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0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
Installed and uninstalled really fast. The app needs to have edit/cutoff restrictions based on tags, in order to fit complex workflows. Otherwise, plug and play. Later edit: updated to 5 stars. Let me know when you implement cutoff restrictions based on tags. :)
We really appreciate your feedback. We added this feature to our backlog to implement it for you. We will contact you once it's ready.
The support has been fantastic, and getting everything set up was incredibly smooth. We migrated from a different app, and honestly we’re now wondering why we didn’t make the switch soone.
This app delivers a polished, intuitive user interface that perfectly complements Shopify’s style. We are expecting a sharp drop in customer service requests. This will empowers our customers to independently manage their orders, enhancing both convenience and satisfaction. We’re genuinely impressed and thrilled with this app.
Support
App support provided by Algo Commerce.
Resources
Developer
Launched
January 28, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Inventory, products, or collections
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Edit orders
All order details, merchant managed fulfillment, order edits, or third-party fulfillment
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