Reviews (6)
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Didn’t expect much at first, but this ended up being one of the most impactful tools we’ve added. Customers fixing their own orders = fewer tickets for us. Simple as that. The upsell flow is subtle but effective too.
Installed and uninstalled really fast. The app needs to have edit/cutoff restrictions based on tags, in order to fit complex workflows. Otherwise, plug and play. Later edit: updated to 5 stars. Let me know when you implement cutoff restrictions based on tags. :)
We really appreciate your feedback. We added this feature to our backlog to implement it for you. We will contact you once it's ready.
This app delivers a polished, intuitive user interface that perfectly complements Shopify’s style. We are expecting a sharp drop in customer service requests. This will empowers our customers to independently manage their orders, enhancing both convenience and satisfaction. We’re genuinely impressed and thrilled with this app.
The support has been fantastic, and getting everything set up was incredibly smooth. We migrated from a different app, and honestly we’re now wondering why we didn’t make the switch soone.
Great app and it works as intended, thank you so much
Good App
highly i recommend this app
This app is a must-have for any Shopify store! I
Honestly, this solved a problem we didn’t even realize was costing us so much time. Customers making their own changes has been huge. Setup was quick, and everything just works.
We mainly installed this to reduce support load, but it ended up increasing revenue as well. The post-purchase edits are smooth and intuitive, and the team behind it is clearly very involved.
We mainly installed this to reduce support load, but it ended up increasing revenue as well. The post-purchase edits are smooth and intuitive, and the team behind it is clearly very involved.
We’ve been using the Selfdesk for a little while now, and it’s been super helpful. It’s reduced the amount of manual work we had to do fixing address issues and made the whole order flow smoother. Excited to see how it holds up during the Q4 rush, it’s already proving to be a real time save.
Great customer support.
Good concept, lets see how it convert.
