SelfServe: Order Edits+Upsells
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (26)
- Developer
- Grumspot Ltd.
Featured images gallery
Self-service order editing: swap items, fix addresses, add post-purchase upsells. Fewer tickets.
Every "Can I swap my size?" email costs you time. Every "Can I change my address?" ticket pulls your team off real work. And customers who can't get a quick fix? They cancel the whole order. SelfServe puts editing in customers' hands. They swap products, fix addresses (validated by Google Maps, no extra fee), adjust quantities, cancel, and apply discounts - right from the order status page. Fewer tickets. Higher AOV. Live stores have added $69k+ in post-purchase upsell revenue.
- Customers edit their own orders: swap sizes, fix addresses, adjust quantity
- Boost AOV with one-click post-purchase upsells on checkout & order status page
- Let customers apply discount codes post-purchase and recover would-be refunds
- Set edit windows, block downgrades, approve cancellations, you stay in control
- Google Maps address validation stops failed deliveries integration included
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Checkout
- Shipbob
Categories
Order updates
Order management
Customization
Offers and recommendations
Analytics
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 25 monthly orders
- Up to $125 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
Up to 200 orders/m
$19.99 / month
Features
- Up to 200 monthly orders
- Up to $1000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
3-day free trial
200-500 orders/m
$29 / month
Features
- 200 - 500 monthly orders
- $1000 - $2500 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
3-day free trial
500-1000 orders/m
$49 / month
Features
- 500 - 1000 monthly orders
- $2500 - $5000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (26)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Very useful app for post-purchase upsells. Easy to set up, works smoothly, and helps increase AOV without making the checkout process harder for customers. Great support as well. Highly recommended.
Absolutely loved the upsell functionality and that was the main reason we gave it a try in the first place. For COD markets the Thank You page upsell are basically a cheat code! Great app with a great team behind it, looking forward to what they are going to release next!
SelfServe is a well built product by a team that understands the problems around order editing. All scenarios are covered and the features are presented in a clean interface. Support was amazing from intro to onboarding. Team was very understanding and helped us figure out issues on our end to make everything work. Integrations are well built. Overall, a five star experience.
Support
App support provided by Grumspot Ltd..
Resources
Developer
Launched
December 12, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Customer data
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View products
Products, product listings, collections
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Edit orders
Order fulfillments, draft orders, merchant managed fulfillment, order edits, all order history, third-party fulfillment
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Edit discounts
Discount codes and promotions
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View other data
Shopify Markets settings, selling plans
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