Reviews (8)
Refine
-
By rating
Customer service is horrible. Didn't get a response after trying to contact them for almost a week. App did not install correctly and they were nowhere to be found. Terrible service.
Very nice app quick and easy to use, works well for customers for sending gifts. I did not need any support was able to download and use right away
This app does not work well. It disabled our shopping cart, and we were losing any transaction that had multiple items. After deleting the app, code was still left on the shopping cart (above the "continue shopping" button). Both Shopify Support and I have reached out to the developers to no avail. Our theme needed some manual installation due to the modal cart setting enabled. Support were right on it and installed it for us. Highly recommended.
We used this app to add a gift option to our website. We got some help from the customer service when we had some issues and it worked well but I wish it could be a chat function, to faster get the problem fixed.
This app was perfect for us leading up to the Christmas gifting period and Rob was helpful in getting the styling to match our theme for us.
We needed to add a gift wrap app to our cart and checkout, but just couldn't find one that would let us set it up super easily. We thought we'd give Gift Wrap a go and Rob set it up for us, customised it to suit our cart page and did it all. It fits in seamlessly and is going to make offering gift wrap to our customers so much easier. Highly recommended!
Beware installing this app, even to try it out.
Even after uninstalling it, the gift option pop-up / message would remain.
I haven't actually used the app yet but have just had the most outstanding help from Rob in setting it up on the website and am looking forward to seeing it in action
Simple and effective – just what I needed. Customers can now send gifts hassle-free. The app is user-friendly, and I didn't need any support. Happy with the results!
This app helps me make gifts look really fancy and cool. It's like having a magic tool for making presents awesome.
It was super easy to start using this app. I didn't need to do anything complicated.
I recently installed this app into my store, which has made a significant difference! The support team helped us customize the app's display to match our store's theme. Our customers can now easily leave gift messages with their orders, which we need. The app is user-friendly, and the ability to choose between a popup or embedded widget gives us greater control. It's the perfect solution for our gifting needs. Highly recommended!
had a few issues and they took a while to respond but then soon did and fixed the issue we had with them
Upon checking the issue, you had disabled the app so it wouldn't show. Sorry, we did reply to you on email and on live chat and requested store access to check the issue. The app is now enabled and working.
Excellent app for send a gift solution and customer service is extraordinary and with very fast responses
I really like how much support and effort they gave me. They took my requests and tried to accomodate me quickly. Give them a try. It's a great product.
Amazing instant help with the on-screen pop up chat. They went above and beyond to make the adjustment perfect for my store. So happy and definitely recommend!
Really useful app with creating a luxury add on packaging service. I had some issues with placing where we wanted it on our cart page, the customer service was brillant. They fixed the problem on the same day in less than an hour!
We have a lot of customers who want to add a gift message or gift wrap and we aren't able to do that within Shopify. This app has been the perfect solution and exactly what we needed. We needed some help with set up and support has been prompt and friendly. Highly recommend!
Support helped us customize the app display so it matched our theme. The app works great and allows our customers to leave a gift message with their order. Exactly what we needed.
I wanted to be able to let my customers send cards and gifts directly to their friends and include a gift message. This app does exactly that and it couldn't have been easier to set up. Really straightforward.
I wanted to make a small tweak to it and couldn't figure it out for myself so got in touch and it was sorted out super quick! Couldn't recommend the customer service more :)
Thanks so much :)
Great App for adding gift message to your order! Customer service has been perfect! Highly recommend.
Great app and great support. They helped us with the installation and we were glad to find that it works well Ajax carts with cart drawers .
Does what we need. Simple, effective and easy to use. The popup displays well on all devices. What more can I say.
This app is simple to setup and offers exactly what we need by allowing customers to inform us to send their orders as a gift. Highly recommended!