Sendlane Email, SMS & Reviews

Sendlane Email, SMS & Reviews

From $600/month. 60-day free trial.
Rating (3.8)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

July 16, 2021

Languages

English

Works with

Facebook Audiences, Smile.io, Zapier, Loop, Rivo, Social Snowball

Sendlane is the unified email, SMS, and reviews platform for eCommerce marketing and automation.

Sendlane’s unified email, SMS and reviews solution empowers eCommerce brands to consolidate their tech stack and leverage deep-data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot.

Sendlane’s unified email, SMS and reviews solution empowers eCommerce brands to consolidate their tech stack and leverage deep-data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot. more
  • Unify your email, SMS and reviews to create a more holistic view of your CX
  • Get fast, world-class, 24/7/365 customer support whenever you need it
  • Manage all your data and communications for all your stores in one place
  • Turn heads with professionally designed, pre-built email templates
  • Leverage deliverability expertise to ensure your messages always hit the inbox

Email marketing features

  • Campaign types: Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Exit intent, Follow-up emails, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, SMS campaigns, Upsell emails, Welcome emails, Win-back emails
  • Managing campaigns: A/B testing, Analytics, Automations, Custom code, Custom fonts, Editor tool, Reporting, SMS capture list, Segmentation, Tagging, Targeting, Templates, Tracking, Triggers and rules

Pricing

60-day free trial

Professional

$600/month

or $6,540/year and save 9%

sms credits additional

  • Starts at 500,000 Email Sends
  • FREE Reviews
  • Unlimited Contacts
  • 24/7/365 customer support
  • Assisted onboarding support

Enterprise

$1,550/month

or $16,740/year and save 10%

sms credits additional

  • Starts at 1,500,000 Email Sends
  • FREE Reviews
  • Unlimited Contacts
  • Dedicated CSM
  • Personal Slack Channel
  • Full Migration
  • 24/7/365 Support

Enterprise Plus

$48,540/year

sms credits additional

  • Starts at 7,000,000 Email Sends
  • FREE Reviews
  • Unlimited Contacts
  • Dedicated CSM
  • Personal Slack Channel
  • Full Migration
  • 24/7/365 Support

Professional

$600/month

or $6,540/year and save 9%

sms credits additional

  • Starts at 500,000 Email Sends
  • FREE Reviews
  • Unlimited Contacts
  • 24/7/365 customer support
  • Assisted onboarding support

Enterprise

$1,550/month

or $16,740/year and save 10%

sms credits additional

  • Starts at 1,500,000 Email Sends
  • FREE Reviews
  • Unlimited Contacts
  • Dedicated CSM
  • Personal Slack Channel
  • Full Migration
  • 24/7/365 Support

Enterprise Plus

$48,540/year

sms credits additional

  • Starts at 7,000,000 Email Sends
  • FREE Reviews
  • Unlimited Contacts
  • Dedicated CSM
  • Personal Slack Channel
  • Full Migration
  • 24/7/365 Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

7 reviews

Overall rating
3.8
Counts per rating level
  • 71% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 29% of ratings are 1 stars
Edited December 13, 2023

We have been using this tool for 3 months, managing over 15 shops. Apart from the issue that pre-scheduled campaigns are not sent at the scheduled time and need to be manually dispatched, we were charged twice in the last month. Following the double billing, our account was unexpectedly archived without prior notice, and we received the message 'Your Sendlane account is no longer restorable as it is archived.

Releeze
Germany
3 months using the app
March 18, 2024

Sendlane has been great to work with. We switched over from Klaviyo and not only is Sendlane half the price the customer service is also 10 times better. They are still a relatively new e-mail marketing service so there are some hiccups here and there but the team is fast to fix them. They take your feedback seriously and work with you to fix issues. I would highly recommend you give them a try.

80sTees.com, Inc.
United States
March 2, 2024

This is everything I wish our previous providers were!

The ease of integration with Shopify and other third party apps is unmatched! We are able to instantly leverage all customer data and create high converting campaigns. Having so many ecommerce centric features has been the biggest gamechanger for our email channel

Olive and June
United States
February 6, 2024

Very poor support, we just started to work with app and information given us by support and product support manager was different. F.e. once you have account with your email, its not possible to get user role for other account (even if the previous account was deleted). Product manager told us it was possible, support on chat told us its not possible because it is the way how their system works.

Lerni.sk
Slovakia
February 29, 2024

Sendlane is everything I wish my old email provider was.
Incredible customer service. Thoughtful. Hands on. And actually works!
If you're not on Sendlane you're overpaying for email & sms marketing. We'll do $10M this year with them as a partner. Their CEO does not sleep and is on around the clock. A+++ vouch

CROSSNET
United States

About this app

Launched

July 16, 2021

Languages

English

Works with

Facebook Audiences, Smile.io, Zapier, Loop, Rivo, Social Snowball

Built by Sendlane

About Sendlane

3.8 average rating

2 years building apps for the Shopify App Store

10620 Treena Street #250, San Diego, CA, 92131, US

Support

Send a message

support@sendlane.com

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