SEOLab: All in SEO — AI SEO

This has been the single most horrible app experience I’ve had in my 8 years on Shopify. Particularly the utter lack of support in the aftermath of a disastrous bug caused by SEOLab. I highly caution anyone considering using this app to read further before putting it to use on their store. Here is what happened.

Before running its bulk meta tag update, I clicked the Create Backup button. I then ran the update with the "Overwrite" option unchecked — expecting it to SKIP products that already had meta tags. Instead, it overwrote most of my product meta titles and descriptions across more than 1,300 products - which were ALREADY OPTIMIZED. Now those titles are 80-90 words, and the descriptions are more than 1000 words - the app having scraped them from ordinary page descriptions.

Optimization, seriously?

Over the next few days, I made every attempt to seek help in reversing these changes from their support. Chat, email - zero response. Then I scheduled a phone session. Frank was the support person who met with me. He seemed very helpful, saying that he would escalate the issue for priority to the developers and they would be responding within a day. Two, max.

That was about four days ago - nothing. Meanwhile, my products are on the internet in much worse shape than before “optimization” with no hope in sight. I have gone page by page hitting “reverse data” and rewriting but there are like 1300 pages. I am a one person company. This is beyond unacceptable.

Another bug I discovered. When I edited product or collection descriptions using their app (not inside Shopify’s editor but inside their app’s editor), and then hit “Save,” it removes all the links in the description. I only discovered this after doing quite a few. More work for me, adding to the overwhelming amount of pain this app has caused and complete lack of support. If I could give it less than 1 star I would.

Amazing App & Outstanding Support!

I’ve had a great experience with SEO Labs, especially working with Frank. He was extremely helpful, knowledgeable, patient, and took the time to help me understand my store’s SEO and performance issues. Having someone who genuinely takes the time to help makes a huge difference when you’re running a small business.

SEO Labs makes it much easier to monitor my Shopify store’s SEO, identify areas that need improvement, and understand what I can do to strengthen my website and search visibility.

A huge thank you to Frank for the excellent customer service and support. I highly recommend SEO Labs to other Shopify store owners!

SEOLAB has helped us identify important SEO issues and improve our website step by step. The reports are easy to understand, making it simple to optimize our site for both search engines and visitors. I highly recommend SEOLAB to anyone looking to improve their website's SEO performance. and Mehak help me alot walk through all the function of the app to get along well with them
Highly recommend

SEOLAB has made it easy to identify issues with my website and shown me on how to correct those issues. I do highly recommend SEOLAB to anyone looking to improve the appearance of your website to visitors and possible customers.

5 stars

I didn't even know I had broken links until I started using SEOLab's URL Management feature. Frank walked me through the whole process and helped me understand how to identify and fix redirect issues that were quietly hurting my SEO. Most app support teams point you to a help doc and call it a day — Frank actually engaged, explained, and made sure I understood what I was doing and why. If you care about your store's SEO health and want support that actually supports you, SEOLab is the real deal. Frank, you're the man!

Excellent SEO App with Outstanding Support!

SEOLab has made SEO optimization for our Shopify store much easier. The interface is clean, user-friendly, and the AI-powered SEO tools save a lot of time. We especially love the image optimization, meta tag improvements, and detailed SEO recommendations.

The customer support team is responsive, knowledgeable, and always willing to help whenever we have questions.

Highly recommended for any Shopify store owner looking to improve their SEO, increase organic traffic, and boost Google rankings. Great app and a great experience overall!

Had a really great experience using this app. The features work smoothly and have genuinely helped improve our store’s SEO and overall optimization. Special thanks to Mehek — she has been incredibly supportive throughout the process. Whether it was AI credits, setup assistance, or any kind of help we needed, she handled everything perfectly and responded quickly every time. It’s rare to find this level of support. Highly recommended for anyone looking for a reliable SEO app for Shopify!

I've had a great experience with SEO Lab so far. The app is easy to use and provides valuable SEO insights. What stood out the most was the excellent customer support.
A special thanks to Miss Urooj, who was incredibly helpful, professional, and patient throughout the process. She answered all of my questions clearly and made sure I understood everything I needed. It's rare to find such responsive and knowledgeable support.
Recommended for anyone looking to improve their Shopify store's SEO.

Dank der grossartigen Unterstützung und des extrem schnellen Supports von Urooj und Aisha konnten wir unsere Sichtbarkeit bei Google spürbar verbessern. Die Analysen waren präzise und die Optimierung wurde kompetent und transparent umgesetzt. Wer professionelle Beratung auf Augenhöhe sucht, ist hier genau richtig!

The best SEO app has helped me optimize product meta titles and descriptions and improve my Shopify store's search ranking without requiring any technical expertise. Urooj has been incredibly helpful. All of the app's features are top-notch. Highly recommended.