SEO On: Blog post builder

At first, I was very happy to find this app. Their customer support, which was nice, asked me to leave a review. Without testing the app, I left a 5-star rating. However, once I started testing, I was shocked that this app is even allowed on the Shopify App Store.

Here's the reason why I changed my review:

First, it removes content such as images and numbered lists, messes up any HTML code you have by adding theirs and injecting a line of code at the top which ruins your code, doesn’t save alt texts, and so on. The most important for me was the wiping of content which is unacceptable!

I reported these issues a week ago, asking them to fix them. They told me multiple times that the photo deletion bug was fixed, just to notice it wasn't. I had to reupload those photos every single time and the problem is still there. About 6 times I had to reupload the photos and fix the problems in the Shopify's Default Blog Editor.

If their app was not deleting content I was more than happy to use it. But after multiple videos I've sent, pinpointing proof that the content gets deleted, the issue was still there.

The last drop is when I specifically asked them not to make changes without my permission, yet they did. I never requested a font change in my code—I only asked you to fix the issue causing my blog content to be wiped.

It’s extremely unprofessional to claim a fix has been implemented while I continue to experience content loss, wasted time, and unnecessary stress. I understand this is a free app, but before launching it, test it on your own store instead of risking to ruin other people’s hard work.

Would definitely recommend this app.

Easy setup and excellent support by RICKY.

I was initailly worried whether the support would come back with the solution ..... response and solution was right on THE COMMITTED time.

Writing blog was never so easy. I found it too cumbersome to publish an article on other apps but with SEO on Blog it was excellent and easy .

Thanks for having this app on shopify.

Update on 21-11-2024

An Issue keeps recurring again and again wherein if an attempt is made to add product links below the blog the whole section renders to create unlimited horizontal scrolling and the worst thing is the whole article I wrote has now gone down the drain. The support chat window shows people to be online and there is no response.

Unacceptable experience. The application deletes content!