Reviews (14)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 7% of ratings are 1 stars
April 4, 2025

We’ve just finished setting up server-side tracking using Stape, and honestly, it’s been a game changer. The support team, the agency, everyone involved — incredibly professional, kind, and always helpful. You can tell they care. Not surprised at all that Meta’s Marketing Pro team recommends them.

Stape is a real bridge between your website, Google, and your sales channels. It collects and enriches data, then sends it exactly where it needs to go — reliably and in line with the latest privacy standards. In a world full of ad blockers and strict browsers, this makes a huge difference.

Plus, it’s way more affordable than going through Google Cloud directly, and the setup is almost plug-and-play. Support replies are fast and spot-on.
Can’t recommend them enough. Thanks again.

Sua Maestà Sicilia Shop
Italy
5 days using the app
June 5, 2025

Stape Server GTM is difficult to configure without technical expertise, and after multiple attempts, I was still unable to get it working. Although the app is free, I cannot recommend it based on my experience.

Proof-Reading-Service.com
United Kingdom
11 minutes using the app
Edited March 13, 2025

Desintalei o stape e agora preciso que me ajudem a restaurar minha configuração anterios, eliminando todos os scripts do stape. Não recebi resposta :(

Decoronline+CO
Brazil
1 day using the app
Stape replied April 2, 2025

Hello,
Thanks for your feedback!

To remove Stape app and all dependent scripts you need to remove the app itself and delete the custom web pixel with code snippet mentioned under the dataLayer tab of the Stape app in the Shopify Settings -> Customer events section (if you have created one).

If you are still facing issues with Stape app loading its scripts please reach out to support@stape.io for further assistance, we'll be happy to help!

August 27, 2024

The staff listen to feedback and add new functions / fix bugs.

Hillmalaya
Hong Kong SAR
About 1 year using the app
February 28, 2025

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LALÍ jeans
Colombia
About 2 months using the app
January 15, 2025

Great!

Bilpleieboden
Norway
About 4 hours using the app
June 3, 2024

All work good, but now i can't track the purchase event, i also implement the additional code in the checkout settings.

Ozysleep
Netherlands
7 days using the app
Stape replied June 5, 2024

Hello,
Thanks for your feedback!

There is a separate checkbox under the dataLayer tab that will push purchase_stape dataLayer event if you have switched to the new order status page extensibility. This should help.

But please let us know if you are still facing the issue at support@stape.io.

April 18, 2023

I am hopeful it works but we could not find information on adding ecom data layer or webhooks. Where would we find all that information? If it would be clearer and provided all works you would have gotten more stars.

HelloBello
Germany
4 days using the app
Stape replied April 18, 2023

Hello,

Thanks for your feedback. The app has two dedicated tabs for what you are seeking:

1. DataLayer
2. Webhooks

both just need a checkbox to be enabled as is reflected in the screenshots (see ones with huge numbers 2 and 3)

If you encounter difficulties, you can always contact us at support@stape.io

August 18, 2024

gr8

Atributo
Colombia
About 7 hours using the app
January 15, 2025

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Hauer Imports
United States
3 minutes using the app