Sevidesk
- Pricing
-
Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Sevidesk Inc.
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AI Helpdesk & Chat. Affordable shared inbox, ticketing, KB & chat. Bring your own OpenAI key & save
Sevidesk is built differently. We give you transparently affordable enterprise-grade AI chatbot (Hybrid & Full Auto modes), a multi-channel ticketing system, self-updating AI-native help center and live chat. Simply plug in your own OpenAI API key. You buy it wholesale directly from them and let AI instantly answer routine questions like "Where is my order?" while smoothly handing off complex issues to your live agents. Your customers self-serve by asking AI questions from your help center.
- Help desk—manage all customer interactions in a unified, easy-to-use, interface
- Auto-Assign Tickets—automatically route tickets to the appropriate agent or team
- AI Reply Suggester—amplify speed, quality, and consistency in agent replies
- Automations—your invisible assistant who never sleeps and never misses a ticket
- Autonomous ticket resolution—Sevidesk AI Agent handles support end-to-end
Languages
English
Works with
- Microsoft Teams
- Slack
- Stripe
- Zapier
Categories
Channels
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Starter
Free
Features
- Core ticketing
- Basic CRM
- Email support channel
- Spam Control
- Ticket management
Growth
$19 / month
or $200.64/year and save 12%
Features
- Everything in Starter
- AI response suggester (Mini AI models)
- Ticket auto-routing & AI-native KB/HC
- Pre-written responses
- RBAC (3 roles out-of-the-box)
- Business hours
- Automations & Integrations
- Reporting & analytics
14-day free trial
Professional
$49 / month
or $517.44/year and save 12%
Features
- Everything in Growth
- Unlimited AI instruction sets
- GPT-6.1 Sol (best quality model)
- SLA management
- Multi-channel support
- AI Chatbot / Live Chat
- Custom roles & permissions
- Priority support from Sevidesk
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Sevidesk Inc..
Resources
Developer
Launched
September 22, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders
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View customers
Customer data
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Edit orders
Order fulfillments, all order history for the last 60 days, merchant managed fulfillment
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