Sevidesk

Sevidesk

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Sevidesk Inc.

Helpdesk, AI & Chat.Affordable shared inbox, ticketing & live chat. Bring your own OpenAI key & save

Sevidesk is built differently. We give you transparently affordable enterprise-grade live chat, a multi-channel ticketing system, and AI chatbot (Hybrid & Full Auto modes). Simply plug in your own OpenAI API key. You buy it wholesale directly from them and let AI instantly answer routine questions like "Where is my order?" while smoothly handing off complex issues to your live agents.

Sevidesk is built differently. We give you transparently affordable enterprise-grade live chat, a multi-channel ticketing system, and AI chatbot (Hybrid & Full Auto modes). Simply plug in your own OpenAI API key. You buy it wholesale directly from them and let AI instantly answer routine questions like "Where is my order?" while smoothly handing off complex issues to your live agents. more
  • Help desk—manage all customer interactions in a unified, easy-to-use, interface
  • Auto-Assign Tickets—automatically route tickets to the appropriate agent or team
  • AI Reply Suggester—amplify speed, quality, and consistency in agent replies
  • Automations—your invisible assistant who never sleeps and never misses a ticket
  • Autonomous ticket resolution—Sevidesk AI Agent handles support end-to-end

Languages

English

Works with

  • Microsoft Teams
  • Slack
  • Stripe
  • Zapier

Pricing

Choose the plan that best fits your business.

Starter

Free

Features

  • Core ticketing
  • Basic CRM
  • Email support channel
  • Ticket management

Growth

$19 / month

or $200.64/year and save 12%

Features

  • Everything in Starter
  • AI response suggester (Mini AI models)
  • Ticket auto-routing & Knowledge Base
  • Pre-written responses
  • RBAC (3 roles out-of-the-box)
  • Business hours
  • Automations & Integrations
  • Reporting & analytics

14-day free trial

Professional

$49 / month

or $517.44/year and save 12%

Features

  • Everything in Growth
  • Unlimited AI instruction sets
  • GPT-4o (best quality model)
  • SLA management
  • Multi-channel support
  • AI Chatbot
  • Custom roles & permissions
  • Priority support from Sevidesk

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
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  • 0% of ratings are 1 stars
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Support

App support provided by Sevidesk Inc..

Developer

Launched

September 22, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, orders

  • View customers

    Customer data

  • Edit orders

    Order fulfillments, all order history for the last 60 days, merchant managed fulfillment

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