Reviews (7)
Refine
-
By rating
The app smoothen the purchasing process of my website, customer can select the SF store/ locker easier. Meanwhile, the app streamlines our store operations, our staff can get the EF locker code directly from the app. On top of that, the supporting team is helpful, they responded and solved the issue in a short period of time.
If you are price conscious and looking for SF Express Pick-up option for Online & Offline business mode, it's completely worth installing this App.
This is a better solution compared to other SF pickup apps. First, it supports both Chinese and English, and the price is more economical. Second, although the page design is super simple, but we haven't encountered any errors when using this app (until now), which is good, since other app(s) often encounter system errors during the checkout process.
This is actually the best app when comparing to another two similar function app, but sure they still have room to make it better. Just one to complaint about the suppoting responsive rate, it's too slow. It take about 3 weeks to reply my initial message. We will consider to reinstall the app if the mentioned issue being fixed.
Updated: Looks like it is merely the issue of Shopify, so have revised the rating further. Hope to work with you in the future again when Shopify finally willing to resolve this issue.
----------------------------------------------------------------------------------
After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue.
Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address.
We would like to thank you for your attention and address the issues you were facing in our app.
After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue.
> We are really sorry for this. This issue is caused by a recent Shopify update about the checkout page which breaks our app. To solve this issue, when customers click '前往結帳', our app now copies the address of their chosen pickup location. So if the address is not filled in automatically, customers can still manually paste the address and continue their checkout process. We hope this can at least smooth the checkout process for your customers.
Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address.
> Yes, you are right. This is just how Shopify checkout works right now. If there is a better solution in future, we will definitely update our app to reduce the number of times customers need to choose.
Again, we would like to thank you for your time!
decent code, but transfering all onclick elements by selecting the word "Checkout" to call your function messed up other links on my shop