Shadowfax ‑ Logistics Platform
- Pricing
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Free to install. Additional charges may apply.
- Rating
- 1.6 (4)
- Developer
- Shadowfax Technologies Limited
Featured images gallery
Elevate Your D2C Brand With a Logistics Partner That Ships, Scales and Delivers.
With Shadowfax, eCommerce, D2C brands and SMEs can ship Shopify orders across 15,000+ pincodes and 2,500+ cities in India through a seamless, single-click integration. Manage domestic shipping end-to-end with reliable delivery, COD collection, returns handling, and real-time order updates for your customers.
- AI-Driven RTO Reduction: Predict and prevent RTOs to protect margins and improve
- Same/Next-Day Delivery: Deliver faster to customers and boost repeat purchases
- Fast COD Settlements COD remittances in as little as 2 days (T&Cs apply).
- Dispute Management Raise and resolve shipment disputes via a simple support flow
- Real-Time Tracking Live tracking with automated WhatsApp & SMS updates.
Languages
English
Categories
Pricing
Choose the plan that best fits your business.
External charges may be billed by Shadowfax Technologies Limited separately from your Shopify invoice. Learn more
Free
Free to install
Shipping rates start at Rs.23+ per parcel excluding GST
All charges are billed in USD.
Reviews (4)
Absolutely PATHETIC and UNACCEPTABLE service from Shadowfax. One of the most unreliable and unresponsive logistics providers we have ever dealt with.
Out of our last 10 shipments, FIVE have failed to reach customers, resulting in DIRECT FINANCIAL LOSSES. A shocking 50% FAILURE RATE! Shipments are repeatedly marked "Out for Delivery" for days, followed by the same ridiculous excuse of "uncontrollable circumstances." NO proper explanation, NO resolution, and absolutely NO accountability. We have also experienced MISSING PRODUCTS and THEFT from their employees.
One of our shipments has remained undelivered for OVER TWO WEEKS! Customers repeatedly call the delivery personnel, but NOBODY ANSWERS. Even their own portal fails to let us raise a support ticket. Repeated follow-ups are simply IGNORED.
These failures are COSTING US CUSTOMERS, MONEY, TIME, AND OUR BRAND REPUTATION. Shadowfax appears completely indifferent to the damage its poor service causes businesses.
We STRONGLY WARN other Shopify merchants and D2C businesses to THINK TWICE before choosing Shadowfax. Cheap shipping rates mean NOTHING when deliveries fail and customer support is practically nonexistent.
EXTREMELY UNPROFESSIONAL. ZERO ACCOUNTABILITY. ZERO CUSTOMER SUPPORT. ABSOLUTELY DISAPPOINTING.
EXTREMELY POOR SERVICE — NO DELIVERY, NO RESPONSE, NO ACCOUNTABILITY
My shipment has not been delivered for more than ONE MONTH, and despite regularly raising complaints and following up, I have not received ANY response whatsoever.
This is completely unacceptable. There is no proper communication, no status update, no resolution, and apparently no responsible person willing to take ownership of the issue.
I have repeatedly tried to raise the matter, but my complaints seem to be completely ignored. Customers should not have to keep chasing a logistics company for weeks just to get a basic response about their shipment.
One month without delivery + zero response to repeated complaints = absolutely unacceptable service.
I am sharing this review so that other customers and businesses are aware of this experience before choosing Shadowfax. If something goes wrong with your shipment, be prepared to deal with a complete lack of response and accountability.
Extremely disappointing experience. No response. No accountability. No resolution.
Most useless , cant handle large order .
dont pickup daily order .
Corrier boy demand extra money for picup .
Support
App support provided by Shadowfax Technologies Limited.
Resources
Developer
3rd Floor, Shilpitha Tech Park, opposite Sakra World Hospital, Devarabisanahalli Bellandur, Bengaluru, KA, 560103, IN
Launched
June 6, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history, returns, third-party fulfillment
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View other data
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