Reviews (15)
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The sheet messed up my data base where are you guys it's been 5 days I m waiting for response on top Shopify is waiting from last 2 days no response the app is just uploading changes that aren't correct not even as per the sheet I had to password my shop all orders mixing up with a difrent SKu and prices less for more more for less along quantity ur app is making me leave Shopify at least sort me out my data back to day one will u respond after the trail ends so u can charge ? Take money but please help me sort my data out no response is making me loose business and the whole database I am not pro so agree to pay hefty monthly charges to make it easy for me but here I m with a closed down shop reviewing after a week of mess up and 2 days Shopify team waiting due to 1-3day respond clock that's a very hefty bad experience I am left with no choice
This app has greatly simplified many of our processes from inventory management to custom reports on orders. The helpdesk was responsive and was able to make a change to the order output file to include additional information.
The customer services is poor, i tried contact in many ways, chat, email, type all the information and after 7 days we havent answers. We are pay 9 euros per month to nothing.
App has been trying to sync for 3 days (8000 minutes left and increasing..). There is no option to CANCEL.
Support, what is going on?
excellent support from the team. The app will help us a lot manage our brands catalogues in a "professionnal" way : with metafields and good structure, easier to understand for our brands.
Tech support is absolutely amazing! Everything I need this app to do was carefully thought out and a solution or formula was devised to make sure I was getting everything I needed. The price tag is a little steep for a monthly fee for an app, but these guys definitely work for their money!
Great little app that makes my life a lot easier. We sell cooked meals that customers can have delivered or pickup from our shop. Because our team need to be able to schedule production of orders based on type, delivery runs, and order times I need to be able to extract my order info from Shopify into a sheet where I can manipulate the info to give me production schedules and delivery route run downs. The G Sheets app pulls this info cleanly into an easy to use format that lets me build around the imported info. The auto-update feature is a fantastic recent addition that keeps my info current without breaking any links or formulas in the sheets. But the best part has been over the last week when I added in the new shopify feature, local pickup, and needed an extra field to separate delivery orders from pickups. I sent the team a message, Olivier got back to me promptly and worked with me to find a solution and update the app to get me the info I needed. Great app with great support.
Application très pratique, c'est ma deuxième application et je ne suis pas déçu, le SAV est au top !
Merci beaucoup pour votre évaluation, nous apprécions énormément.
N'hésitez pas à nous contacter en cas de besoin,
A bientôt !
Using this app is so much easier that trying to deal with a 15,000 line CSV file. It creates a google sheet you can edit and bang, you're off and running.
Thanks a lot for your review, we do really appreciate it.
Do not hesitate to contact us if you have any inquiry
Best regards