Sheets ‑ Data Connector

I have connected 2 stores, and have requested support (took some days to get an answer, and found out that they answer to the gmail account that is linked to gsheets).
Important to mention that It only brings data from all order AFTER the date you connect the app.
I use it for demand and inventory tracking, and bulk updates. Great product considering the price.

Muy mala experiencia, luego de seis meses trabajando con esta aplicación, comenzó a generar errores y luego de tres semanas aun no dan respuesta desde soporte. Envian correos pidiendo disculpas y no resuelven la situación. No usaremos mas esta aplicación.

The customer services is poor, i tried contact in many ways, chat, email, type all the information and after 7 days we havent answers. We are pay 9 euros per month to nothing.

we have been using this app for more than 5 monthes in 7 sotores. 7 days ago one of the sotres STOPPED importing data to the googlesheet. I wrote messages, opened help tickets. I have not receive a solution. There are more than 1000 orders that we need to process because we use the data from Gsheets to make so many procedures. There is not answer.

App has been trying to sync for 3 days (8000 minutes left and increasing..). There is no option to CANCEL.
Support, what is going on?

We have a big problem since one week ago, we do not receive support, we have 7 stores with you, this is really disappointed

The sheet messed up my data base where are you guys it's been 5 days I m waiting for response on top Shopify is waiting from last 2 days no response the app is just uploading changes that aren't correct not even as per the sheet I had to password my shop all orders mixing up with a difrent SKu and prices less for more more for less along quantity ur app is making me leave Shopify at least sort me out my data back to day one will u respond after the trail ends so u can charge ? Take money but please help me sort my data out no response is making me loose business and the whole database I am not pro so agree to pay hefty monthly charges to make it easy for me but here I m with a closed down shop reviewing after a week of mess up and 2 days Shopify team waiting due to 1-3day respond clock that's a very hefty bad experience I am left with no choice