Sherpa Delivery

Sherpa Delivery

by Sherpa

Express delivery with Australia's largest courier network

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Flexible Delivery Options

2 hour, 4 hour and same day delivery options available.

Dynamic Quoting

Delivery price is determined based on urgency, vehicle and distance of the delivery.

Real-Time Delivery Tracking

Your customers can track their delivery’s location with real-time ETAs.


About Sherpa Delivery

Let Sherpa Delivery help with your last-mile fulfilment, so you can focus on growing your business.

Some of Our Amazing Features

  • Manage which products, shipping options and days you offer delivery to your customers.
  • Control your store’s opening times and availability.
  • Set a prep time for your products. This time will be factored in when notifying a driver that the item(s) are ready for pickup.
  • Adjust delivery price based on distance from your store.
  • Specify delivery preferences and instructions for the driver; e.g. authority to leave, delivery contains fragile items, contains alcohol so check ID.
  • Automatically send orders from your Shopify store directly to Sherpa.
  • Delight your customers with a positive post-checkout experience – send them a tracking link so they can follow their item(s) from your store to their door.

Driving Customer Success

  • Omni-channel driver and delivery support through live chat, phone and email.
  • Best-in-class customer support team trained to help you succeed.
  • Available 7 days a week, 7AM - 10PM (AEDT).

How to Get Started

  • Get Sherpa Delivery for your Shopify store.
  • If on the Shopify Basic plan, reach out to Shopify to have the CarrierService enabled so that the Sherpa plugin can display real-time delivery rates on checkout.
  • Sign up for a Sherpa business account.
  • Configure your delivery preferences and options.
  • Start delivering with Sherpa!

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Support

Free to install

Cancellation fees (70% of delivery price up to $25), Refund or redelivery fee, Wait time fees ($3 per 5 min)

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